Cover image for Marketing in the cyber age : the why, the what and the how
Title:
Marketing in the cyber age : the why, the what and the how
Personal Author:
Publication Information:
Chichester : John Wiley & Sons, 1996
ISBN:
9780471970231

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30000005016708 HF5415.1265 R63 1996 Open Access Book Advance Management
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Summary

Summary

Just how informed are you about information? Do you want to put the sharp-end of your business at the cutting edge? In today's information age, a complete revision of current business and marketing principles is required if organisations are to continue to thrive ? especially as technology moves on at an ever-increasing pace. The shift from a consumer society to a networked society and the evolution of marketing in particular, in this era, is driven by electronic media. Strong and continually improving customer relations are the key to maximising the benefits offered by the information age. But how should companies work to derive maximum benefit from the wealth of information at their fingertips? What is called for is a coherent pattern of implementation which can be incorporated into an individual company's marketing strategy. In this book the author shows you the way to start thinking digitally and puts you and your company firmly into the cyber age. It gives you the marketing basics for the cyber age, sets the perspectives and most importantly shares practical experience of implementation. It also enables you to minimise risk and control the pace of the implementation process. A summary of all key aspects of cyber marketing is provided to enable company leaders and marketing professionals to successfully exploit the rising electronic markets and achieve bottom-line success.


Author Notes

Kurt Rohner studied at the ETH in Zurich and INSEAD Management School in France. He has a broad range of sales, marketing and management experience from over 15 years in European offices of US-based high-tech companies. In recent years he has been a consultant with major corporations in different industries throughout Europe.


Table of Contents

Paradigms, the Why
The Network Society Takes Over from the Consumer Society
The Revolution in Marketing: From the Masses to the Individual.Data - the Terrain of the Information Era
Perspectives, the What
Database Marketing
Electronic Marketing
The Internet - Lifeblood of Virtual Reality
Practice, the How
Marketing Programmes
Implementation Projects
Essentials of Cyber Marketing for Managers
Bibliography
Notes
Index