Title:
Service blueprint-based servqual and customer loyalty in banking service
Personal Author:
Physical Description:
xiv, 162 pages : illustrations (some colors) ; 30 cm
General Note:
Also available in CD-ROM : CP 082228 ra
Fulltext is available at http://dms.library.utm.my:8080
Supervisor : Dr. Tan Owee Kowang
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Thesis (Sarjana Falsafah (Pengurusan))- Universiti Teknologi Malaysia, 2019
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 35000000028360 | XX(879484.2) | Closed Access Thesis | UTM Master Thesis (Closed Access) | Searching... |
Searching... | 36000000003139 | XX(879484.2) | Closed Access Thesis | UTM Master Thesis (Open Shelves) | Searching... |
