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Author: Timm, Paul R.

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Material Type: Open Access Book

Author

Bienvenu, Sherron

(2)

DeTienne, Kristen Bell

(1)

Jones, Christopher G.

(1)

Peterson, Brent D.

(1)

Language

(11)

Format

(11)

Subject

Customer services

(5)

Customer relations

(4)

Customer loyalty

(3)

Business communication

(2)

Consumer satisfaction

(2)

Success in business

(2)

Business meetings

(1)

Business writing

(1)

Communication in management

(1)

Customer services -- Technological innovations

(1)

Oral communication

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1.

Cover image for Straight talk : written communication for career success

Straight talk : written communication for career success

Straight talk : written communication for career success

by

Timm, Paul R.

Author

Timm, Paul R., Bienvenu, Sherron

Format:

Call Number

HF5718.3 T56 2011

Publisher

Routledge,

Publication Date

2011

ISBN

9780415802314

Available:
Holds:
Copies:

SD_ILS:730962

2.

Cover image for Technology and customer service : profitable relationship building

Technology and customer service : profitable relationship building

by

Timm, Paul R.

Author

Timm, Paul R., Jones, Christopher G.

Format:

Call Number

HF5415.5 T554 2005

Publisher

Pearson/Prentice Hall,

Publication Date

2005

ISBN

9780130989901

Available:
Holds:
Copies:

SD_ILS:431765

3.

Cover image for Customer service : career success through customer satisfaction

Customer service : career success through customer satisfaction

by

Timm, Paul R.

Author

Timm, Paul R.

Format:

Call Number

HF5415.5 T55 2005

Edition

3rd ed.

Publisher

Pearson/Prentice Hall,

Publication Date

2005

ISBN

9780131779969

Available:
Holds:
Copies:

SD_ILS:431776

4.

Cover image for Business communication : discovering strategy, developing skills

Business communication : discovering strategy, developing skills

Business communication : discovering strategy, developing skills

by

Bienvenu, Sherron

Author

Bienvenu, Sherron, Timm, Paul R.

Format:

Call Number

HF5717 B53 2002

Publisher

Prentice Hall,

Publication Date

2002

ISBN

9780130913135

Available:
Holds:
Copies:

SD_ILS:317599

5.

Cover image for Seven power strategies for building customer loyalty

Seven power strategies for building customer loyalty

by

Timm, Paul R.

Author

Timm, Paul R.

Format:

Call Number

HF5415.5 T54 2001

Publisher

Amacom,

Publication Date

2001

ISBN

9780814405697

Available:
Holds:
Copies:

SD_ILS:164513

6.

Cover image for Seven power strategies for building customer loyalty

Seven power strategies for building customer loyalty

by

Timm, Paul R.

Author

Timm, Paul R.

Format:

Call Number

HF5415.5 T515 2001

Publisher

AMACOM,

Publication Date

2001

ISBN

9780814405697

Available:
Holds:
Copies:

SD_ILS:341840

7.

Cover image for Speech communication : the basics

Speech communication : the basics

by

Timm, Paul R.

Author

Timm, Paul R.

Format:

Call Number

P95 T55 2000

Publisher

South-Western Educational Pub.,

Publication Date

2000

ISBN

9780538722971

Available:
Holds:
Copies:

SD_ILS:153397

8.

Cover image for People at work : human behavior in organizations

People at work : human behavior in organizations

People at work : human behavior in organizations

by

Timm, Paul R.

Author

Timm, Paul R., Peterson, Brent D.

Format:

Call Number

HD58.7 T55 2000

Edition

5th ed.

Publisher

South-Western College Publishing,

Publication Date

2000

ISBN

9780314200419

Available:
Holds:
Copies:

SD_ILS:115490

9.

Cover image for Customer service : career success through customer satisfaction

Customer service : career success through customer satisfaction

Customer service : career success through customer satisfaction

by

Timm, Paul R.

Author

Timm, Paul R.

Format:

Call Number

HF5415.5 T55 1998

Publisher

Prentice Hall,

Publication Date

1998

ISBN

9780135766958

Available:
Holds:
Copies:

SD_ILS:475425

10.

Cover image for How to hold successful meetings : 30 action tips for managing effective meetings

How to hold successful meetings : 30 action tips for managing effective meetings

How to hold successful meetings : 30 action tips for managing effective meetings

by

Timm, Paul R.

Author

Timm, Paul R.

Format:

Call Number

HF5734.5 T55 1997

Publisher

Career Press,

Publication Date

1997

ISBN

9781564143259

Available:
Holds:
Copies:

SD_ILS:355108

11.

Cover image for Managerial communication : a finger on the pulse

Managerial communication : a finger on the pulse

by

Timm, Paul R.

Author

Timm, Paul R., DeTienne, Kristen Bell

Format:

Call Number

HD30.3 T55 1995

Edition

3rd ed.

Publisher

Prentice Hall,

Publication Date

1995

ISBN

9780131161962

Available:
Holds:
Copies:

SD_ILS:397010

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