Summary

Value Management (VM), as a decision-making process, enables stakeholders to enhance the value provided by a project. While this often leads to cost savings, more importantly, it seeks to provide the best outcome for a project by considering a variety of assessment criteria. These assessment criteria allow customers and other stakeholders to recognise the project as 'preferable' to other alternatives. This report is one of the few to look at Value Management from the client's procurement prospective. Based on extensive empirical research over a period of one year in the UK, it examines why clients use Value Management, how they use it, and what benefits they achieve by applying it. This publication acts as a third-party facilitator helping both clients and providers improve VM. The text provides a comprehensive summary for those wishing to improve organisational Value Creation for all stakeholders and explains how to improve Value Management in a structured way to enhance competitive advantage.Value Management: improving capabilities provides a toolkit to help individual clients and their suppliers structure conversations from which both parties can agree 'what' and 'how' improvements can be made to their VM processes. By reading this report and then using the self-assessment and self-improvement sections, readers will be in a position to reap the benefits that Value Management can bring to their organisation and to its projects.