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1. 
Cover image for The 12 principles of manufacturing excellence : a leader's guide to achieving and sustaining excellence[electronics resource]
2. 
Cover image for The certified quality engineer handbook
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Cover image for Using Hoshin Kanri to improve the value stream
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Cover image for Sigma flow applications for service operations--foundations, tools, DMADV, cases, and certification
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Cover image for Operations management
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Cover image for An introduction to quality management and engineering : based on the American Society for Quality's certified quality engineer body of knowledge