Cover image for Complaint management system using SMS database : case study : Republic Indonesia General Consulate, Johor
Title:
Complaint management system using SMS database : case study : Republic Indonesia General Consulate, Johor
Personal Author:
Akmal Rakhmadi
Publication Information:
Skudai, MY : Universiti Teknologi Malaysia, 2008
Physical Description:
1 CD-ROM ; 12 cm.
General Note:
Also available in printed version : HF5415.52 A36 2008 raf
Subject Term:
Customer relations -- Management -- Data processing

Consumer complaints
Added Author:
Abd. Razak Che Hussin
Added Corporate Author:
Fakulti Sains Komputer dan Sistem Maklumat
DSP_DISSERTATION:
Thesis (Sarjana Sains Teknologi Maklumat -Pengurusan) - Universiti Teknologi Malaysia, 2008

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 30000010140290 CP 015392 ra UTM Special Collection - Computer File Compact Disc Accompanies UTM Thesis/Project Paper
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