Cover image for Using computers : the human factors of information systems
Title:
Using computers : the human factors of information systems
Personal Author:
Publication Information:
Cambridge, Mass. : MIT Pr, 1986
ISBN:
9780262140409

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30000000532089 QA76 N52 1986 Open Access Book Book
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Summary

Summary

Industry veteran Raymond Nickerson provides an extensive introduction to the information technology revolution that is transforming industrial society. He focuses particularly on the study of person-computer interaction, noting how computers are affecting their users and society as a whole, and describes a variety of ways in which information technology is expected to develop in the forseeable future. Nickerson summarizes the development of information technology and discusses many of its applications - in farming, research, education and training, manufacturing, general management, retailing, defense, and elsewhere - that have already had a substantial impact on society. He reviews the human-factors research that has been done and is underway, with special attention to the physical and cognitive interface, including languages, conversational interactions, and the concepts of friendliness and usability. Raymond S. Nickerson is Senior Vice President of BBN Laboratories, a subsidiary of Bolt Beranek and Newman Inc. A Bradford Book.


Reviews 1

Choice Review

The main focus of Nickerson's book is on the human factors of computer-based systems, a relatively new, often neglected, but emerging field. The primary audience for whom the book is written are engineering psychologists and human-factors researchers. Hence, the work is easy to read and requires little technical knowledge of computers. A broad variety of topics are covered, including uses and users of information systems, person-computer interactions and interfaces, communication and technology of information systems, and artificial intelligence. Nickerson summarizes the current status of these topics and provides further directions for research in the human factors of information systems. Special merits of this book include an extensive, nearly exhaustive bibliography, name and subject indexes. Highly recommended as an introductory documentation of the important issues of human factors for an undergraduate student.-J.Y. Cheung, University of Oklahoma


Table of Contents

Forewordp. xi
1 Introductionp. 1
2 Backdropp. 9
3 Uses and Users of Information Systemsp. 34
4 Anticipated Developmentsp. 54
5 The Study of Person-Computer Interactionp. 74
6 The Physical Interfacep. 89
7 The Cognitive Interfacep. 112
8 Software Toolsp. 153
9 Communication and Information Servicesp. 171
10 Information Technology and Jobsp. 200
11 Information Systems in the Officep. 213
12 Designing Interactive Systemsp. 221
13 Some User Issuesp. 240
14 Programmingp. 257
15 Artificial Intelligence and Expert Systemsp. 275
16 Some Research Challengesp. 315
17 Quality of Life: The Fundamental Issuep. 321
18 A Perspectivep. 348
Referencesp. 361
Indexp. 419