Cover image for Achieving a leadership role for training : how to use the Baldridge criteria and ISO standards to keep the training function competitive
Title:
Achieving a leadership role for training : how to use the Baldridge criteria and ISO standards to keep the training function competitive
Personal Author:
Hale, Judith A.
Publication Information:
New York : Quality Resources, 1995
ISBN:
9780527762490
Subject Term:
Employees -- Training of -- Quality control

Executives -- Training of -- Quality control

Total quality management -- Study and teaching

International Organization for Standardization

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 30000003711326 HF5549.5.T7 H33 1995 Open Access Book Book
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Summary

Summary

The authors explain how training can achieve a leadership role by applying the same quality standards, criteria, and principles to its own function that organizations must now apply to stay in business. Annotation c. by Book News, Inc., Portland, Or.