Value-based safety process : improving your safety culture with behavior-based safety

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... IBD Library	30000010081994	HD7261 M37 2003	Open Access Book	Book	Searching... Unknown
Searching... PSZ JB	30000010019099	HD7261 M37 2003	Open Access Book	Book	Searching... Unknown

Behavior-Based Safety, based on the work of B.F. Skinner, includes identifying critical behaviors, observing actual behaviors and providing feedback that lead to changed and improve behavior. The Values-Based Safety Process: Improving Your Safety Culture with a Behavioral Approach, Second Edition provides a concise and practical guide for implementing a behavior-based safety system within any organization.

Includes two new chapters on hot topics in behavioral safety, isolated workers, and the role of leadership in supporting behavorial safety.

Updated examples of the observation checklist. New case studies covering large plants of 1,200 workers or more.

Author Notes

Terry E. McSween, PhD, is President and CEO of Quality Safety Edge

E. Scott Geller

Foreword	p. xi
Preface	p. xiii
Acknowledgments	p. xv
Chapter 1 Safety Basics	p. 1
1.1 Traditional Safety Programs	p. 1
1.2 Du Pont's Success	p. 4
1.3 Our Findings	p. 6
1.4 The Safety Triangle	p. 8
1.5 Complacency	p. 8
1.6 Safety as a Team Process	p. 9
1.7 Common Problems with Safety Efforts	p. 11
1.8 Problems with Punishment	p. 13
1.9 Appropriate Use of Punishment	p. 16
1.10 Components of a Proven Safety Process	p. 17
Chapter 2 The Vision	p. 19
2.1 A Typical Week	p. 19
Chapter 3 Value-Based Behavioral Safety Process	p. 21
3.1 A Question of Balance	p. 21
3.2 Ensure a Clear Mission or Vision Statement	p. 24
3.3 Types of Mission and Vision Statements	p. 25
3.4 What Is a Value?	p. 26
3.5 Why Clarify Values?	p. 27
3.6 Use a Proven Process and Build on Basic Values	p. 27
3.7 Concluding Remarks on Values	p. 28
Chapter 4 Behavioral Safety Process	p. 29
4.1 What's in a Name?	p. 30
4.2 Team-Based Process	p. 30
4.3 Programs Versus Process	p. 32
Chapter 5 Safety Assessment	p. 33
5.1 What Is a Safety Assessment?	p. 34
5.2 Why Conduct a Safety Assessment?	p. 34
5.3 Who Should Conduct the Assessment?	p. 35
5.4 Objectives of the Assessment	p. 36
5.5 Outcome of the Assessment	p. 39
5.6 Safety Assessment Process	p. 40
How Do You Conduct a Safety Assessment?	p. 40
Step 1: Review Safety Data	p. 41
Step 2: Conduct Interviews	p. 42
Step 3: Observe Safety Meetings, Safety Audits, and Safety Practices in Work Areas	p. 46
Step 4: Analyze Information and Develop and Improvement Plan	p. 48
Step 5: Make the Final Report and Presentation	p. 49
Chapter 6 Management Overview and Initial Workshops	p. 51
6.1 What Is the Management Overview?	p. 52
6.2 What Are the Objectives of the Management Overview?	p. 52
6.3 What Is the Design Team Workshop?	p. 53
6.4 What Are the Objectives of the Design Team Workshop?	p. 53
6.5 What Is the Agenda?	p. 53
Chapter 7 Final Design	p. 55
7.1 What Are the Objectives of This Phase?	p. 56
7.2 Design Team Process	p. 57
7.3 Role of the Site Management Team	p. 59
7.4 What Are the Steps in This Phase?	p. 59
Chapter 8 Step 1: Establishing Mission, Values, and Milestone Targets	p. 61
8.1 Clarifying Values: A Structured Approach	p. 62
8.2 Step 1: Brainstorm Actions Likely to Impact the Process	p. 63
8.3 Step 2: Pinpoint Those Practices	p. 63
8.4 Step 3: Sort These Practices into "Value" Categories	p. 63
8.5 Step 4: Use Values in Designing Your Safety Process	p. 64
8.6 Step 5: Discuss Values During Kickoff Meetings and Training	p. 65
8.7 Step 6: Use Values as Criteria for Evaluation	p. 66
8.8 Establish a Milestone Schedule	p. 66
Chapter 9 Step 2: Creating the Safety Observation Process	p. 68
9.1 How Do You Create the Observation Process?	p. 70
9.2 Analyze Past Incidents and Injuries	p. 70
9.3 Develop a List of Critical Safe Practices	p. 71
9.4 Draft and Revise Checklists	p. 77
9.5 Develop the Observation Procedure	p. 82
9.6 Feedback on Observations	p. 88
9.7 Trial Run the Observation Checklist and Process	p. 92
9.8 Conduct Management Review	p. 93
Chapter 10 Step 3: Designing Feedback and Involvement Procedures	p. 94
10.1 Develop Guidelines for Using Graphs	p. 95
10.2 Plan Reviews of Safety Process Data	p. 98
10.3 Develop Guidelines for Setting Improvement Goals	p. 99
10.4 Establish Guidelines to Expand Involvement in Observations	p. 100
10.5 Checklist for Planning Feedback and Involvement	p. 101
Chapter 11 Step 4: Developing Recognition and Celebration Plans	p. 102
11.1 Overview of Safety Awards and Incentives	p. 104
11.2 Safety Recognition	p. 104
11.3 Simple and Concurrent Safety Awards	p. 106
11.4 Tiered Safety Awards	p. 108
11.5 Support through Traditional Compensation	p. 117
11.6 Safety Incentive Compensation	p. 117
11.7 General Guidelines on Supporting Safety Motivation	p. 119
Chapter 12 Step 5: Planning Training and Kickoff Meetings	p. 120
12.1 Observer Training	p. 121
12.2 Plan Kickoff Meeting(s)	p. 122
12.3 Plan Training Needed to Support the Process	p. 123
Chapter 13 Step 6: Conducting Management Review	p. 125
Chapter 14 Implementing Behavioral Safety Process	p. 128
14.1 Conduct Training for Steering Committees	p. 129
14.2 Establish a Process Owner	p. 130
14.3 Steering Committee's Responsibilities	p. 130
14.4 Management's Responsibilities	p. 134
Chapter 15 Maintaining the Behavioral Safety Process	p. 135
15.1 Steering Committee Members' Responsibilities	p. 136
15.2 Common Situations	p. 138
15.3 Steering Committee's Responsibilities	p. 138
15.4 Management's Responsibilities	p. 141
Chapter 16 Some Final Suggestions on Implementation	p. 143
Chapter 17 Special Topics: Safety Leadership	p. 145
17.1 Biggest Barrier to Effective Safety Leadership	p. 145
17.2 Other Barriers to Effective Safety Leadership	p. 146
17.3 Leadership's Special Role	p. 147
17.4 Phases of Management Support	p. 148
17.5 Management's Most Important Role	p. 149
17.6 Positive Questions	p. 150
17.7 Formal Monitoring and Management Action Items	p. 151
17.8 Role of Managers and Supervisors in Observations	p. 152
17.9 Importance of Informal Leaders	p. 153
17.10 Other Leadership Responsibilities	p. 154
17.11 Safety Leadership Checklist	p. 154
17.12 Concluding Comments on Leadership's Role	p. 155
Chapter 18 Special Topics: Serious-Incident Prevention	p. 157
18.1 Element 1: Build Management Commitment and Leadership	p. 159
18.2 Element 2: Involve Employees	p. 159
18.3 Element 3: Understand the Risks	p. 160
18.4 Element 4: Identify Critical Work for Controlling the Risks	p. 160
18.5 Element 5: Establish Performance Standards	p. 160
18.6 Element 6: Maintain Measurement and Feedback Systems	p. 161
18.7 Element 7: Reinforce and Implement Corrective Actions	p. 161
18.8 Element 8: Improve and Update the Process	p. 162
18.9 Implementation of the Serious-Incident Prevention Process: Pipeline Operations Case Study	p. 162
Chapter 19 Special Topics: Self-Observation Process	p. 169
19.1 What's My Job?	p. 170
19.2 How Am I Doing?	p. 170
19.3 What's In It for Me?	p. 171
19.4 How to Implement a Self-Observation Process?	p. 171
Select a Safety Representative from Each Work Group	p. 171
Create an Index	p. 172
Develop a Sampling Process	p. 173
Post the Self-Observation Data	p. 174
Provide Group and Individual Recognition	p. 175
19.5 Final Suggestions on Self-Observations	p. 177
Chapter 20 Special Topics: The Steering Committee	p. 178
20.1 Creating the Steering Committee	p. 178
20.2 Training the Steering Committee	p. 179
20.3 Steering Committee Responsibilities	p. 179
A. Managing Process Measures	p. 179
B. Managing Behavioral Safety Measures	p. 183
C. Managing Safety Results or Outcome Measures	p. 183
20.4 Responsibility Summary	p. 186
Chapter 21 Advanced Topics: Why It Works and Behavioral Basics	p. 188
21.1 Pinpointing	p. 188
21.2 ABC Analysis	p. 190
21.3 Consequences	p. 191
21.4 Antecedents	p. 194
21.5 Individual Learning History	p. 195
21.6 Behavioral Analysis Worksheet	p. 196
21.7 Developing an Action Plan to Address Behavioral Causes	p. 198
Chapter 22 Advanced Topics: Improvement Projects	p. 199
22.1 Problem-Solving Steps	p. 199
22.2 Methods of Gathering Additional Information	p. 200
22.3 Identifying Weak or Missing Contingency Elements	p. 202
22.4 Guidelines for Setting Goals	p. 204
22.5 Guidelines for Recognition and Celebrations	p. 205
Chapter 23 Other Support Programs	p. 208
23.1 Additional Safety Process Components	p. 208
23.2 Supplemental Safety Programs	p. 208
23.3 Additional Safety Process Components	p. 209
23.4 Common Support Programs	p. 211
23.5 Coordinate Special Programs	p. 214
Chapter 24 Long-Term Case Studies	p. 216
24.1 Behavioral Safety in a Refinery	p. 216
Phase 1 Pilot Area	p. 216
Phase 2 Plantwide Implementation	p. 218
24.2 Employee Safety Process at an Ore-Processing Facility	p. 219
Chapter 25 Self-Observation Case Studies	p. 223
25.1 Canadian Gas Production and Pipeline Company	p. 223
25.2 Electric Utility	p. 227
25.3 Logging Industry	p. 229
Chapter 26 Small-Company Case Studies	p. 234
26.1 Pipeline Company	p. 234
26.2 Polyolefin Plant	p. 235
26.3 Food-Processing Plant	p. 237
Chapter 27 Observer Effect	p. 240
Chapter 28 Original Case Studies	p. 253
28.1 Employee Safety Process at a Gas Pipeline Company	p. 254
28.2 Creating a Positive Safety Process	p. 255
28.3 Lessons Learned in Enhancing Safety Performance in a Paper Mill	p. 256
28.4 Behavioral Approach to Industrial Hygiene	p. 259
28.5 Long-Term Effects of a Safety Reward Program in Open-Pit Mining	p. 266
Appendix A Sample Implementation Schedules	p. 271
Appendix B Selected Consultants Experienced in Implementing Behavioral Safety Processes	p. 274
Appendix C Unstructured Approach to Identifying and Defining Values	p. 275
Clarifying your Values	p. 275
Phase 1 Identify Your Basic Values	p. 276
Phase 2 Pinpoint Practices That Exemplify Those Values	p. 276
Phase 3 Provide Training on the New Values	p. 277
Phase 4 Use the Values as Basic Ground Rules for Interactions	p. 278
References	p. 279
Index	p. 283

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Author Notes

Table of Contents