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1. 
Cover image for Lean six sigma in service : applications and case studies
2. 
Cover image for Voice of the customer : capture and analysis
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Cover image for Commercializing great products with Design for Six Sigma
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Cover image for Six Sigma Business scorecard : creating a comprehensive corporate performance measurement system
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Cover image for Design for six sigma for green belts and champions : applications for service operations--foundations, tools, DMADV, cases, and certification
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Cover image for Statistics for Six Sigma green belts : with Minitab and JMP
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Cover image for Design for Six Sigma statistics : 59 tools for diagnosing and solving problems in DFSS initiatives
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Cover image for The Six Sigma performance handbook : a statistical guide to optimizing results
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Cover image for Design for six sigma for service
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Cover image for Six Sigma for managers : 24 lessons to understand and apply Six Sigma principles in any organisation
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Cover image for Six sigma business scorecard : ensuring performance for profit
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Cover image for Lean six sigma for service : how to use lean speed and six sigma quality to improve services and transactions