Title:
Management : a total quality perspective
Personal Author:
Publication Information:
Cincinnati, Ohio : South-Western College Pub., 1995
ISBN:
9780538843447
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000002964843 | HD62.15 B68 1995 | Open Access Book | Book | Searching... |
On Order
Table of Contents
| Part 1 The field of Management |
| Chapter 1 Managers and Organizations Today |
| Chapter 2 The Evolution of Management |
| Chapter 3 Managing Systems: The Principles of TQM |
| Chapter 4 International Management |
| Chapter 5 Social Responsibility and Ethics |
| Part 2 Strategic Management |
| Chapter 6 Decision Making and TQM |
| Chapter 7 Strategic Management |
| Part 3 Organizing to Compete |
| Chapter 8 Organizational Structure and Design |
| Chapter 9 Human Resources Management |
| Chapter 10 Organizational Culture |
| Part 4 Social and Cultural Processes |
| Chapter 11 Leadership |
| Chapter 12 Motivation and Work Performance |
| Chapter 13 Communication |
| Chapter 14 Group Dynamics and Teambuilding |
| Chapter 15 Organizational Change and Learning |
| Part 5 Methods for Control and Improvement |
| Chapter 16 Statistical Quality Control for Customer Value |
| Chapter 17 Operations Management for Control and Improvement |
| Chapter 18 Management Information Systems |
