Cover image for Management in a quality environment
Title:
Management in a quality environment
Personal Author:
Publication Information:
Milwaukee, Wis. : ASQC Quality Press, 1994
ISBN:
9780873892223

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30000003851221 HD62.15 G74 1994 Open Access Book Book
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30000004193938 HD62.15 G74 1994 Open Access Book Book
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30000003851189 HD62.15 G74 1994 Open Access Book Book
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Summary

Summary

Learn how to go beyond a traditional task-oriented, function-based process to an interrelated cross-functional effort in order to successfully implement a quality environment. the book builds on the concepts of leadership, customer focus and satisfaction, and teamwork that are used as key components of a quality management system.