The service consultant : principles of service management and ownership

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Title:

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Edition:

2nd ed.

Publication Information:

Clifton Park, NY : Delmar Cengage Learning, 2013.

Physical Description:

xvii, 397 p. : ill. ; 24 cm.

ISBN:

9781133612353

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Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ KL	33000000001201	TL153 G374 2014	Open Access Book	Book	Searching... Unknown