Title:
Organizational behavior : improving performance and commitment in the workplace
Personal Author:
Publication Information:
New York : McGraw-Hill/Irwin, 2009
Physical Description:
xxi, 617 p. : col. ill. ; 26 cm.
ISBN:
9780073530086
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010191271 | HD58.7 C64 2009 | Open Access Book | Book | Searching... |
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Summary
Summary
Using an informal, conversational style and examples from well-known companies, this text provdes scientifically-proven models and theories about organizational behaviour.
Table of Contents
| Part I Introduction to Organizational Behavior |
| Chapter 1 What is Organizational Behavior? |
| Organizational Behavior defined Historical review of the rise of OB and related fields of study Introduction of an integrative model of OB |
| Chapter 2 Job Performance |
| The costs of poor performance Task performance Adaptability Citizenship behavior Counterproductive behavior |
| Chapter 3 Organizational Commitment |
| The costs of employee turnover Organizational commitment Psychological withdrawal (daydreaming, moonlighting, loafing) Physical withdrawal (tardiness, absenteeism, quitting) |
| Part 2 Individual Mechanisms |
| Chapter 4 Job Satisfaction |
| Job satisfaction defined Values Emotions Mood Job Characteristics |
| Chapter 5 Stress |
| Stress defined Job stressors Symptoms of strain Stress management principles |
| Chapter l6 Motivation |
| Need theories Intrinsic motivation Expectancy theory Equity theory Goal setting theory |
| Chapter 7 Trust, Justice and Ethics |
| Trustworthiness and trust Organizational justice Psychological contracts Codes of ethics |
| Chapter 8 Learning and Decision Making |
| Learning processes Goal orientation Stereotypes Attribution theory Heuristics and biases Decision making models |
| Part 3 Individual Characteristics |
| Chapter 9 Personality and Cultural Values |
| Personality Cultural Variables |
| Chapter 10 Ability |
| Abilities Experience Interests |
| Part 4 Group Mechanisms |
| Chapter 11 Team Characteristics |
| Defining groups and teams Interdependence Types of teams Group composition Stages of development Roles and norms |
| Chapter 12 Team Processes |
| Process loss and process gain Social loafing Communication Conflict Cohesiveness Collective efficacy Decision-making errors Conformity Groupthink Brainstorming |
| Chapter 13 Leadership: Power and Influence |
| Types of power Influence tactics Politics |
| Chapter 14 Leadership: Traits, Styles and Behaviors |
| Leader traits Leader behaviors Leader styles Situational models Transformational models |
| Part 5 Organizational Mechanisms |
| Chapter 15 Organizational Structure |
| Dimensions of structure Structural forms Determinants of structure Technology |
| Chapter 16 Organizational Culture |
| Cultural artifacts Culture types Culture change Socialization |
