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Cover image for The persuasive leader : lessons from the arts
Title:
The persuasive leader : lessons from the arts
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Publication Information:
San Francisco, C.A. : Jossey-Bass, 2010
Physical Description:
xx, 268 p. ; 24 cm.
ISBN:
9780470688281
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Item Category 1
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30000010265225 HD30.3 C37 2010 Open Access Book Book
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Summary

Summary

The communication aspect of leadership - to actively engage your followers and achieve understanding and motivation whilst making the message memorable - has never been more important. Using vivid lessons and examples from spheres outside business organization, The Persuasive Leader explores the leader's role as a communicator and teaches the fundamental principles of successful leadership.

This book provides insights and principles about persuasive leadership from a broad range of human experiences. It draws on examples of persuasive leaders and persuasive leadership principles from the performing arts, the fine arts, literature, philosophical writings, and biography. The authors use their unconventional material to explore themes such as moral leadership, toxic leadership, learning from failures, 'distributed' leadership, leading for results and the leader as a mentor and counsellor.

Leaders described in The Persuasive Leader :

Abraham Lincoln, Jack Welch, Cleopatra, Teddy Roosevelt, Alexander the Great, Rachel Carson, Joshua Chamberlain, Governor John Winthrop, Barack Obamma, Steve Jobs, Henry V, Julius Caesar, John Quincy Adams, Dwight Eisenhower, Susan B. Anthony, Elizabeth Cady Stanton, Huey Long, Napoleon, Ghandi, Sam Walton, Archbishop Sean O'Malley, Benjamin Franklin, Franklin Roosevelt, Jim Sinegal, Dolly Madison, James Jones, Clarence Darrow, William Harvey, Ronald Reagan, Fletcher Christian, Thomas Jefferson, Nelson Mandela, Charles McCormick, George Washington, Oprah Winfrey, Joan of Arc, John Kennedy, Herbert Hoover, Christopher Columbus, Anita Roddick, John DeLorean, Ronald Reagan, Margaret Thatcher, and others less well known persuasive leaders such as Anne Sullivan, TS Lin, Maria Galantry, Dorothy Collins, Scott Nash, Jane Hughes, William Barnes.


Author Notes

Stephen J. Carroll is a retired professor emeritus at the University of Maryland, who now works as a private consultant. During his career he has authored twelve books on psychology and organizational behaviour. He has served as a consultant to more than 30 industrial and government organizations and is a regular speaker at the University of Maryland and Syracuse University executive courses. He is best known for his books on performance assessment and leadership. He first developed the idea for this book in his courses for company executives where he found they responded particularly well to the case examples from the arts and from day to day life.

Patrick C Flood is an Academic Fellow at Cambridge University. He has worked at the London Business School, University of Maryland, University of Limerick, Dublin City University and the London School of Economics. He is known primarily for his work on leadership teams and firm performance. His books include Effective Top Management Teams (2001, Blackwelll; Managing Strategy Implementation (with S.J.Carroll, Blackwell, 2000) (5000 copies sold over life) and Managing without Traditional Methods (Addison Wesley, 1996). He is currently external examiner at SAID business school and consults for the following companies: Pernod Ricard-Irish Distillers; Nypro-Clinton(US); Hewlett Packard (UK), Wang, Paul Partnership and VEC, Novartis, Nortel, ICL (UK), NHS(UK).


Table of Contents

ForewordDenise M. Rousseau
Preface
Acknowledgements
About the authors
1 Persuasive leadership in life and work
Beginning cases
What is leadership?
Persuasive leadership in a new world
A newer focus on emotions and logic
Leadership as a social role in all living groups
Leadership legacies
Leadership goals
Leadership sub-roles
Leadership in changing crcumstances
Leader agendas
Leadership and the arts
Parents as persuasive leaders
Leadership and strategies
Do leaders need charisma?
Persuasion as a key to all leadership efforts
Leaders as coherent wholes
Learning from examples
Types of persuasion settings
Types of Leadership
Leadership skills as identified in the arts and humanities
Do we need empirical studies of leadership?
Leaders and ethical behaviours
Leaders as examples of persuasive and moral principles
Summary
End case
Works Cited
2 Usingaesthetics and the arts in persuasive leadership
Beginning cases
Leaders using the arts
What are the arts?
Practical use of the arts
The aesthetic response
Aesthetics and human evolution
Unity among the arts
Performance art
Leader-managers as architects
The orchestra conductor metaphor
Music in aesthetics
Humans as artists
Theatrical principles in leadership 32
Fictional versus actual leaders
Behaving like an artist
3 Usingwords effectively in persuasive speech and writing
Beginning cases
Evolution of language
Importance of word choice
Power of words to evoke emotion
Aesthetic versus non-aesthetic language
Function of fictional stories
Use of stories in persuasion
Delivering words effectively
Audience reactions to words
Words reflect characteristics of the speaker
Being open-minded in one's communications
4 Persuasive leadership and rhetoric principles
Beginning cases
Persuasion principles from philosophy
Persuasion in literature
Henry V
Julius Caesar
Joshua Chamberlain
Discussion of speeches
5 Persuasive leadership-planningconsiderations
Beginning cases
Studying the prospective audience
Building credibility
Obtain endorsements by influential persons
Build competence and coalitions
Gather facts and arguments in favor of goals
Plan for creating arousal/activation and more memorable messages
Planning for message content
Preparation
Practice
Choose optimum timing and setting
Emotional appeals
Use of dramatic principles in persuasion planning
Creating an engaging character-yourself
Learning acting skills
Process of planning
Using the arts in planning
6 Audience characteristics
Beginning cases
Audience characteristics
Audience to leader effects
Use of participation
Audience concerns
Psychological needs of the audience
Effect of cultural differences in audience responses
Motivational propensities in an audience
Occupational differences
Gender, ethnic, racial, and age differences
Summary
End cases
Exercise
Works Cited
7 Leader-follower emotional ties
Beginning cases
Leader-follower attraction
Leader-follower bonding
Narcissistic behaviour
Attraction to morality
Attractiveness versus behaviour
Similarity
Openness and attraction
Optimistic and hopeful leaders
Respect for differences
Summary
End cases
Works Cited
8 Creatingpositive responses in sub-leaders and followers
Beginning cases
Leading sub-leaders
Counselling group members as individuals
Creating positive emotional states
Leaders as role models
Positive psychology
Optimism in the arts
Adversity coaching
Matching individuals and groups with appropriate tasks
Social barriers to persuasion
9 Persuasive leadership and change
Beginning cases
Change as a constant
Some fundamental causes of resistance to change efforts
Importance of feelings of self-efficacy in the motivation to change
Leader effectiveness versus likeability
Leadership and admiration-Benjamin Franklin
Franklin's targeted virtues
Using goals in change
Handling multiple factors in change
Self-leadership and change
Psychotherapy as an aid to change
Creating positive emotions
How small changes can have big effects
10 Strategic plans as a persuasive tool
Beginning cases
What are strategies?
Importance of acceptance of strategies
Credibility in the strategic planning process
Strategic plans and goal setting
Importance of self-perceived efficacy in goal achievement
Visioning and goal setting
Follow-up activities in strategic implementation
11 Harmful persuasion
Beginning case
Doing harm with persuasion
Types of harm
Why do such persuasive leaders act the way they do?
Confronting evil
Why is harmful persuasion accepted?
Standing up to injustice
Helping orientations
The role of deception in harmful persuasion
Deceptive messages well delivered
12 Self-leadership
Beginning cases
Leadership and self-management
Political liberty
Freedom in organizations
Trends in self-direction in several fields
Self-direction in parenting and preparation for self-direction
Therapy and other individual change programmes
Differential degrees of self-leadership and wasted human assets
Self-management and human respect and dignity
Self-leadership and the professional
13 Persuasive variations in different settings
Beginning cases
Persuasion in the courtroom
The law as a symbol of justice
Persuasion in the medical community
Persuasion in the home
Architecture
Philanthropic and artistic organizations
In the political arena
14 Achievingtrust and cooperation
Beginning cases
Leadership issues in cooperation
Reactions to authority
Origins of trust
Types of trust
Follower and leader needs
Explaining and fostering cooperation among group members
15 The noble persuasive leader
Beginning cases
What is nobility?
Roots of noble behaviour
Religion and nobility
Nobility in business enterprises
Nobility as a social class
Noble behaviour in the form of altruism and helping
The appeal of noble leaders
Immoral leaders
What are immoral practices in terms of morality within organizations?
Moral development
16 Leadership emergence
Beginning cases
Choosing leaders
Situational factors in persuasive leader emergence and effectiveness
Some indicators of leader emergence and success
Leaders as independent visionaries
Persuasiveness in leader effectiveness
Leader-follower interactions
Mindsets of effective leaders
What do prospective followers want in a leader?
Leadership changes
17 Handlingproblems and failure
Beginning cases
What are problems and failures?
Failures due to a changing world
Causes of persuasion failures
Persuasion failures mixed with successes
Persuasion failures due to competing social cultures
Politics and persuasion failures
Personal characteristics in reacting to problems and failures
Role of arrogance and hubris in failures
18 Why become a persuasive leader?
Beginning cases
Persuasiveness as a means to significant ends
Changing life roles
The human search for happiness
What is true (rather than perceived) happiness?
Expectations and happiness
Good and evil ends
Redeeming oneself
The ideal persuasive leader in fiction
Search for a meaningful life
Expectations and success
Avoidance of regrets/remorse
Persuasion and performance and a changed self-identity
Role of positive values
Life as a search for beauty
Appendices
A Brief look at some of the relevant arts and humanities
B Happiness
C Behaviours of the best and worst bosses
D Selected social science theories relevant to persuasive leadership
Bibliography
Index
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