Title:
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers
Personal Author:
Publication Information:
Chicago : American Library Association, 2008
Physical Description:
xiv, 144 p. : ill. ; 28 cm.
ISBN:
9780838909522
General Note:
Accompanies text entitled : Delivering satisfaction and service quality (Z711 H47 2001 f)
Subject Term:
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000010325138 | Z678 L38 2008 f | Open Access Book | Book | Searching... |