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Cover image for Measuring customer satisfaction in fast food industry : a case study of KFC in Taman Ungku Tun Aminah, Skudai
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Cover image for The dollarization discipline : how smart companies create customer value... and profit from it
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Cover image for Strategi campuran pemasaran perniagaan peruncitan petroleum : kajian di kedai mesra stesen minyak Petronas, Taman Universiti, Skudai, Johor
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Cover image for Managing customer value : creating quality and service that customers can see