Customer service on the internet : building relationships, increasing loyalty, and staying competitive

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New York : John Wiley & Sons, 1996

ISBN:

9780471382584

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Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000004318493	HF5415.5 S74 2000	Open Access Book	Book	Searching... Unknown
Searching... PSZ KL	30000004318543	HF5415.5 S74 2000	Open Access Book	Book	Searching... Unknown