Cover image for Negotiation : closing deals, settling disputes, and making team decisions
Title:
Negotiation : closing deals, settling disputes, and making team decisions
Personal Author:
Publication Information:
Thousand Oaks, Calif. : SAGE Publications, c2012
Physical Description:
xxi, 497 p. : ill. ; 23 cm.
ISBN:
9781412973991

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30000010301595 BF637.N4 H36 2012 Open Access Book Book
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30000010293541 BF637.N4 H36 2012 Open Access Book Book
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Summary

Summary

Cultivate negotiation skills with the latest theory and research, plus opportunities for practice! "A great overview of what it takes to excel as a negotiator."-- Nicholas J. Chabra, Pfeiffer University This book provides students with a comprehensive understanding of the fundamental components of the negotiation process and the challenges that face negotiators. It contains, in a single volume, text material on current theory and research, readings from diverse perspectives, cases that demonstrate how negotiation has been effectively or ineffectively applied in practice, role-playing exercises that enable students to hone their skills, and questionnaires that assess personal qualities that can influence negotiation processes and outcomes.


Table of Contents

Part 1 The Fundamentals
The Nature of Negotiation: What it is and Why it Matters
Preparation: Building the Foundation for Negotiating
Distributive Bargaining: a Strategy for Claiming Value
Integrative Bargaining: a Strategy for Creating Value
Closing Deals: Persuading the Other Party to Say Yes
Part 2 Special Challenges
Communication : The Heart of All Negotiations
Decision Making: Are We Truly Rational Beings?
Power & influence: Changing othersâÇÖ attitudes and behaviors
Ethics: Right and Wrong Do Exist when you Negotiate
Multiparty Negotiations: Managing the Additional Complexity
Individual Differences
International Negotiations
Difficult Negotiations
Third-Party Intervention: Recourse When Negotiations Sputter or Fail?