Summary

Six Sigma reinforces current developments in healthcare management: evidence based medicine, service line management, and magnet nursing. Six Sigma fits the real healthcare world, dealing with manual tasks and the exceptional needs of patients. This book provides guidance to an organizational strategy that attains and sustains results. it explains how to use in-hand data to improve patient safety, patient service, and patient care for data-informed decision making. a section is also included on finite capacity scheduling models, a key issue in hospital productivity improvement.