Title:
201 ways to deal with difficult people
Personal Author:
Publication Information:
New York : McGraw-Hill, 1997
ISBN:
9780070062184
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000003631458 | HD42 A93 1997 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
That special assignment came fully equipped with a problem co-worker? Don't despair! Learn how to work with people that are confrontational, problematic, unwillingand still get the job done.
Author Notes
Alan Axelrod was born on August 25, 1952, in New York. He was educated at Northeastern Illinois University and University of Iowa. He is a leading writer about American history, and is the author of The Complete Idiot's Guide to American History. In his books, Axelrod presents the facts, details, and faces that have helped shape the history of the United States.
Axelrod has served as a consultant to several museums and institutions. He has received numerous honors, including a National Cowboy Hall of Fame Award in 1991.
(Bowker Author Biography)
Table of Contents
| Quick Start |
| Helping Them See Things Your Way |
| No to More Work |
| No to Colleagues and Coworkers |
| No to Unwanted Overtime and Unwelcome Business Travel |
| No to Salespeople, Offers, and Proposals |
| No to Clients and Customers |
| No to the Boss |
| No to the Requests for Money |
| No to Subordinates |
| No to a Job Seeker |
| No to Inappropriate Language or Behavior |
| No to Nuisances |
| No to Unreasonable Demands |
| No to Time Wasters |
| No to Office Bullies |
| No to Impossible Assignments |
| No to Bad Ideas |
| No to Blame |
| "No, But...": Offering Alternatives |
| No When You'd Like to Say Yes |
