Cover image for Reorganizing the factory : competing through cellular manufacturing
Title:
Reorganizing the factory : competing through cellular manufacturing
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Publication Information:
New York, NY : Productivity Pr., 2002
ISBN:
9781563272288
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30000010130006 TS155.8 H93 2002 Open Access Book Book
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Summary

Summary

Winner of the 2003 Shingo Prize!

Reorganizing work processes into cells has helped many organizations streamline operations, shorten lead times, increase quality, and lower costs. Cellular manufacturing is a powerful concept that is simple to understand; however, its ultimate success depends on deciding where cells fit into your organization, and then applying the know-how to design, implement and operate them.

Reorganizing the Factory presents a thoroughly researched and comprehensive "life cycle" approach to competing through cellular work organizations. It takes you from the basic cell concept and its benefits through the process of justifying, designing, implementing, operating, and improving this new type of work organization in offices and on the factory floor.

The book discusses many important technical dimensions, such as factory analysis, cell design, planning and control systems, and principles for lead time and inventory reduction. However, unique to the literature, it also covers in depth the numerous managerial issues that accompany organizing work into cells. In most implementations, performance measurement, compensation, education and training, employee involvement, and change management are critically important. These issues are often overlooked in the planning process, yet they can occupy more of the implementation time than do the technical aspects of cells.

Includes:

Why do cells improve lead time, quality, and cost? Planning for cell implementation Justifying the move to cells, strategically and economically Designing efficient manufacturing and office cells Selecting and training cell employees Compensation system for cell employees Performance and cost measurement Planning and control of materials and capacity Managing the change to cells Problems in designing, implementing, and operating cells Improving and adapting existing cells Structured frameworks and checklists to help analysis and decision-making Numerous examples of cells in various industries


Author Notes

Nancy Lea Hyer is Associate Professor of Management at Vanderbilt University's Owen Graduate School of Management
Urban Wemmerlov is the Kress Family Wisconsin Distinguished Professor at the School of Business, University of Wisconsin-Madison


Table of Contents

Prefacep. xi
Acknowledgmentsp. xiii
Section 1 Cellular Manufacturing--The Basics
Chapter 1 Competing through Cellular Manufacturingp. 3
Cellular Manufacturing--A Platform for Improvementp. 4
The Hard and Soft Sides of Cell Implementationp. 7
Change Seeks Companyp. 13
The Organization of this Bookp. 13
Chapter 2 A Closer Look at Cells: What They Are and the Forms They Takep. 17
Formal Definitions of Cellular Manufacturingp. 17
Four Perspectives on Cellsp. 22
Related Types of Production Unitsp. 26
Operational Characteristics of Cellsp. 30
The Relationship of Cellular Manufacturing to Other Organizational Principlesp. 37
Chapter 3 Why Cells Improve Performancep. 45
Point of Departure for Performance Improvementsp. 45
The Sources of Cell Benefitsp. 48
Potential Disadvantages of Cellsp. 60
Determining the Suitability of Cellsp. 63
Section 2 Adopting and Designing Cells
Chapter 4 The Planning and Implementation of Cellular Manufacturing Systemsp. 71
The Planning and Implementation Process at a Glancep. 71
A 13-Step Blueprint for Your Planning Process--The Detailsp. 74
Chapter 5 Factory Planningp. 95
An Overview of Factory Planningp. 95
Confirming the Coursep. 99
Understanding the Current Situationp. 100
Identifying Opportunities for Product Focusp. 112
Identifying Opportunities for Cellsp. 116
Issues in Cell Designp. 131
Designing a New Factory Layoutp. 137
Modifying the Infrastructurep. 143
Chapter 6 Detailed Planning--One Cell at a Timep. 147
Project Organizationp. 147
Which Cell First?p. 148
Detailed Cell Planning--An Overviewp. 151
Planning Block 1 Cell Formation and Dimensioningp. 151
Planning Block 2 Management Systemsp. 156
Planning Block 3 Employee, Layout, and Start-Up Issuesp. 157
Cell Dimensioning Revisitedp. 167
Dilemmas in Cell Design and Layoutp. 172
Chapter 7 Understanding Cell Performance Using Modelingp. 181
Models and Cell Designp. 181
What Is Manufacturing Lead Time?p. 182
Elementary Queuing Theoryp. 185
Reducing Manufacturing Lead Timep. 189
Special Problems in Designing and Operating Cellsp. 193
Queuing and Simulation Models--An Overviewp. 208
The Value of Models and Modelingp. 215
Chapter 8 Determining the Economic Value of Cellsp. 221
Strategic versus Economic Justificationsp. 222
How to Cost-Justify Cellsp. 224
Estimating the Costs and Benefits of Cellular Manufacturingp. 226
Discount Rates and Tax Considerationsp. 232
Tangible and Intangible Costs and Benefitsp. 236
Justifying Cells "After the Fact"p. 238
Some Practical Issues in Justificationsp. 240
Section 3 Designing the Cell System Infrastructure
Chapter 9 Performance Measurement for Cellsp. 249
What Is a Performance Measurement System?p. 250
How to Generate Performance Measuresp. 253
How to Evaluate and Present Performance Measuresp. 257
The Process Performance Measurement Matrixp. 266
Measuring the Performance of Cells at Turner Productsp. 273
Chapter 10 Cost Accounting and Cellular Manufacturingp. 281
Standard Costing Systems and Process Improvement--Are They Compatible?p. 282
How to Modify Your Costing System for Cellular Manufacturingp. 291
A "New" Cost Accounting System for Cellsp. 307
Chapter 11 Manufacturing Planning and Control Systems for Cellsp. 311
An Overview of Changes to MPC Practices Driven by Cell Adoptionp. 312
MRP/ERP Systemsp. 313
MPC Modifications Driven by Cells--Product Structures and Planning Horizonp. 314
MPC Modifications Driven by Cells--Capacity Managementp. 318
MPC Modifications Driven by Cells--The Shop Floor Control Systemp. 323
MPC Modifications Driven by Cells--Controlling Material Flow through Pull Systemsp. 329
Planning and Controlling Supplier Ordersp. 347
MPC Modifications Driven by Cells--Lot-Sizing and Transfer Batchingp. 349
MPC Modifications Driven by Cells--Product Sequencingp. 352
Choosing an MPC System for a Cellular Work Organizationp. 358
Facilitating Planning and Control by Reducing Complexityp. 365
Chapter 12 Job Design and Daily Work in Manufacturing Cellsp. 369
What Work Is Like in Cellsp. 369
Do Jobs Change Automatically When You Implement Cells?p. 373
What Is Job Design?p. 374
Cell Work Characteristicsp. 375
A Decision Framework for Cell Job Designp. 381
Cells and Teamsp. 389
Supervision in Cell Systemsp. 393
Chapter 13 Selecting and Training Cell Employeesp. 401
Why Selection and Training Are Different with Cellsp. 401
Selecting Cell Employeesp. 402
Selecting Cell Supervisors and Cell Leadersp. 419
Training Cell Operators, Leaders, and Supervisorsp. 424
Chapter 14 Compensation Systems for Cell Employeesp. 437
Goals and Characteristics of an Ideal Cell Compensation Systemp. 438
Understanding Pay and Pay Systemsp. 442
Compensation Systems Providing Regular Payp. 444
Compensation Systems Providing Bonus Payp. 453
Cell Compensation in Practice: Combining Pay Systemsp. 460
An Ideal Cell Compensation Systemp. 464
Issues in Adopting and Implementing Compensation Systems for Cell Employeesp. 465
Non-Monetary Rewards and Recognitionp. 468
Section 4 Implementing and Improving Cells
Chapter 15 Planning for Cell Implementation and Managing the Changep. 475
Planning for Cells in an Electronics Assembly Plantp. 475
Managing the Transition to Cellsp. 480
The Role of Project Management in Cell Implementationsp. 491
Chapter 16 Common Problems in the Design, Justification, Implementation, and Operation of Cellsp. 513
Common Cell Design and Justification Problemsp. 514
Common Problems in the Implementation of Cellsp. 523
Common Problems During Cell Operationp. 529
Chapter 17 Improvement and Evolution of Cellsp. 541
What Is Improvement?p. 541
Cells: An Ideal Setting for Continuous Process Improvementp. 548
Some Specific Strategies for Improving Cell Processesp. 551
Building a Culture of Continuous Improvement in Cellsp. 557
Beyond Continuous Improvement--The Forces of Cell Evolutionp. 560
Section 5 Extending the Concept--Cells in the Office
Chapter 18 Reorganizing Office Work Using Cellular Principlesp. 573
Office Operations--The Information Factoryp. 574
What Are Office Cells?p. 579
Benefits of Office Cellsp. 587
Potential Disadvantages of Office Cellsp. 593
An Eight-Step Process for Designing Office Cellsp. 594
14 Principles for Designing and Operating Office Cellsp. 604
Making Office Cells Work: Infrastructure Issues and Other Key Challengesp. 610
Section 6 What's Next?
Chapter 19 Future Changes and Challengesp. 621
A Brief Reviewp. 621
Cells in 2020: A Platform for Competitive Manufacturingp. 622
Gray Areas: Where We Need to Know Morep. 627
Final Wordsp. 628
Appendices
Appendix A Using Standard Cost per Piece Data to Justify Cellsp. 629
Appendix B How to Make Effective Presentations to Managementp. 633
Appendix C Measurement Checklistp. 635
Appendix D A Primer on Accounting Systemsp. 637
Appendix E Family Sequencing Proceduresp. 647
Appendix F Job Enlargement and Job Enrichmentp. 655
Appendix G Tips for Effective Cell Employee Selection Interviewsp. 661
Appendix H A Sample of Courses Focused on Basic Cell Concepts, Interpersonal and Problem-Solving Skills, and Coaching and Facilitationp. 663
Appendix I One Company's Organizational Change Structurep. 669
Appendix J Process Improvement Opportunity Checklist from a Large Electronics Plantp. 673
Appendix K Guidelines for Implementing Setup Time Reductionp. 677
Appendix L A Primer on Functional Flow Charts and Taggingp. 681
Endnotesp. 687
Referencesp. 723
Indexp. 739