Cover image for Cases and exercises in organization development & change
Title:
Cases and exercises in organization development & change
Publication Information:
Thousand Oaks, Calif. : SAGE, c2012
Physical Description:
x, 350 p. : ill. ; 24 cm.
ISBN:
9781412987738
Added Author:

Available:*

Library
Item Barcode
Call Number
Material Type
Item Category 1
Status
Searching...
30000010298821 HD58.8 C374 2012 Open Access Book Book
Searching...

On Order

Summary

Summary

Designed for courses in organization development and change, this is a comprehensive collection of case studies and exercises. Original cases are written by experts in the field and designed to focus very precisely on a specific topic in the OD process or intervention method. Each case is accompanied by learning objectives, discussion questions, references, and suggested additional readings. They represent a wide range of industries in which OD is practised, including for-profit businesses, educational institutions, government agencies, and health care organizations, and they address common ethical dilemmas experienced by practitioners. Exercises include self-assessment tools, role-play exercises, and individual or group simulation exercises to enhance students′ skill development in acting as change agents.


Table of Contents

Introduction to Organization Development and Case Study AnalysisDonald L. Anderson
Part I Cases in the Organization Development Process
Case 1 Contracting for Succcess: Scoping Large Organizational Change EffortsLaurie K. Cure and Marilyn Schock
Case 2 The Discipline Dilemma in Rainbow High SchoolLize AE Booysen and Stella M. Nkomo
Case 3 a Case of Wine: Assessing the Organizational Culture at Resolute WineryFranziska Macur and Kenneth M. Macur
Case 4 Utilizing Exploratory Qualitative Data Collection in Small Organizations: Consulting for the Multi-Cultural Community Connections (Mcc)Cerise L. Glenn and Shawn D. Long
Case 5 Identifying the Scope of Work at Dixie Textiles, Inc.Brian J. O'Leary and Christopher J. L. Cunningham
Case 6 a Manufacturing Crisis in Bayrischer Silicon ProductsBruce O. Mabee
Case 7 The Ivory Tower Opens UpAlexandra Michel and Katrin Noefer
Case 8 Engineering Culture Change with Strategic InitiativesNicole M. Laster
Case 9 Organization Culture - Diagnosis and FeedbackMary K. Foster and Vicki F. Taylor
Case 10 Engaging Broader Leaders in the Strategic Planning of Lincoln Women's ServicesBruce O. Mabee
Case 11 Resistance to Change: Technology Implementation in the Public SectorMaria Vakola
Case 12 Resistance to Change: Assessing Readiness for the Implementation of an Enterprise Resource Planning (Erp) System at Meddev Inc.Pravin A. Rodrigues and Aruna Fernandes Rodrigues
Case 13 Where Do We Begin? Selecting an Intervention at the Springfield County Office of Economic DevelopmentDonald L. Anderson
Case 14 To Change Without Appearing to Change: Creating Stability in a Multi-Change/Multi-Resolution Government AgencyMatthew G. Isbell
Case 15 When a Contract Is Not EnoughMargaret DiCocco and Matthew J. Borneman
Case 16 Measuring Organizational Effectiveness in the Nonprofit Sector: The Case of the Community Action NetworkMatt Koschmann
Case 17 Not in Watertight Compartments: Service Quality Improvement & Organization DevelopmentPaola Falcone
Part II Cases in Organization Development Interventions
Case 18 Global Chain of Command: a Japanese Multi-National Manufacturer in the United StatesSachiyo Shearman
Case 19 Safe Passage: An NGO in Guatemala City Responds to a Leadership CrisisCandace Martinez
Case 20 The Case of Jim: a Vice President in a National Non-Profit AssociationCynthia Roman
Case 21 a Small World After AllRodney L. Lowman
Case 22 Accounting Team Problems at Acme ManufacturingMaggie Glick
Case 23 Who's Making the Decisions at Livingston University?Andrea M. Pampaloni
Case 24 Greencycle PublishingDonald L. Anderson and Jennifer A. Thompson
Case 25 When a Team Breaks in TwoScott Dickmeyer
Case 26 Diggins/Reinholdt Plastics, Inc.: a Study in Resistance to Change in the Aftermath of a MergerPatricia A. Lapoint and Carrol R. Haggard
Case 27 Whole Organizational Design InterventionJulie Williamson and Rachel Thomas
Case 28 The Change Story of Yellow Auto CompanyAlev Katrinli and Gulem Atabay and Gonca Gunay and Burcu Guneri Cangarli
Case 29 We Must Learn to Innovate!: Culture Change (and Shock) in a Consumer Packaged Goods CompanyJeremy P. Fyke and G. Alan Fyke
Case 30 Sticker Shock in an Organization That Will Not Stick TogetherBarbara A. Ritter
Part III Exercises in Organization Development and Change
Exercise 1 Contracting with a Client
Exercise 2 Organization Development Practitioner Skills
Exercise 3 Data Gathering
Exercise 4 Giving Feedback
Exercise 5 Resistance to Change
Exercise 6 Resistance to Change Scale
Exercise 7 Cynicism about Organizational Change
Exercise 8 Myers-Briggs Type Indicator
Exercise 9 Coaching and Individual Instruments
Exercise 10 Team Values
Exercise 11 Team Diagnosis and Intervention?
Exercise 12 Team Facilitation
Exercise 13 Identifying and Changing Organizational Culture
Exercise 14 Perceived Organizational Innovativeness Scale
Exercise 15 Designing and Redesigning Organizations