Zero defect marketing : the secrets of selling high tech services

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Homewood, Ill. : Dow Jones-Irwin, 1988

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9781556230011

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Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000000096747	HF5439.H54 F74 1988	Open Access Book	Book	Searching... Unknown