Introduction to communications technologies : a guide for non-engineers

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

Title:

Personal Author:

Jones, Stephen

Publication Information:

Boca Raton, FL : Auerbach, 2003

ISBN:

9780849312663

Subject Term:

Telecommunication

Added Author:

Kovac, Ron

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000004990986	TK5101 J66 2003	Open Access Book	Book	Searching... Unknown
Searching... PSZ KL	30000010138984	TK5101 J66 2003	Open Access Book	Book	Searching... Unknown

Most textbooks on this subject focus heavily on the mathematical perspective of communication. Today's managers do not need to know how to figure out the quantization process of an analog sample, they simply need to understand how the theory works-in plain English. Introduction to Communications Technologies: A Guide for Non-Engineers is a quick-read tutorial on telecommunications and network technologies for graduate and undergraduate students in management information systems and telecommunications management courses.

While dealing with the engineering aspects of communication, the book provides a basic understanding of how things work, not how to design systems. Topics include systems, electricity, signaling, telephony, switching, wireless, CTI, and video. It also explains the important relationship between the two major languages spoken in the industry, voice and data, something not done in other texts. The material covered is the same as that presented in a graduate-level core technical course at one of the most respected Information and Communication Services programs in the country.

Students will not need a technical background in order to gain the valuable knowledge that lies within these pages. Designed to provide students with a foundation of knowledge that will serve them well into their careers, Introduction to Communications Technologies: A Guide for Non-Engineers provides students with the tools necessary to become effective leaders of technology professionals.

Author Notes

Stephan Jones, Ph.D. is the director of the Institute for Wireless Innovation at Ball State University
Ron Kovac, Ph.D. is a professor at Ball State University.

Reviews 1

Choice Review

Jones and Kovac (both, Ball State Univ., Indiana) provide an introductory, nontechnical tutorial on a wide spectrum of topics related broadly to the field of telecommunications. Though chapters are primarily related to voice and data, one covers video. The book describes concepts, theory, technologies, and this field's jargon and its numerous acronyms in an easy-to-read style without using mathematics. The book is intended for individuals who need a basic understanding of the field to better interact with or manage technical staff. The initial chapters present the classical communication and computing models, fundamentals of electricity, modulation and multiplexing, and signal formats and transmission methods. Subsequent chapters focus on various architectures and specific technologies for wired and wireless voice, data, and video systems. Numerous illustrations throughout facilitate an understanding of the topics presented. Each chapter begins with an overview of what it contains and why it is relevant, and ends with a summary of what was covered, followed by a sizeable set of review questions. Answer key in an appendix; extensive glossary; detailed index. ^BSumming Up: Recommended. General readers; upper-division undergraduate and graduate students. E. M. Aupperle emeritus, University of Michigan

1 Systems and Models of Communications Technologies: Shannon-Weaver, von Neumann, and the OSI Model	p. 1
Computing Model	p. 3
Open System Interconnect (OSI) Model	p. 5
Summary	p. 9
Questions for Review	p. 9
Multiple Choice	p. 9
Matching Questions	p. 11
Short Essay Questions	p. 11
2 Basic Concepts of Electricity	p. 13
Common Units of Technical Measurement	p. 13
Signals	p. 14
Current	p. 17
Resistance	p. 18
Voltage	p. 19
Capacitance	p. 20
Inductance	p. 20
Power	p. 22
AC to DC Conversion	p. 22
Summary	p. 25
Questions for Review	p. 26
Multiple Choice	p. 26
Matching Questions	p. 27
Short Essay Questions	p. 29
3 Modulation and Multiplexing	p. 31
Spectrum	p. 31
Amplitude Modulation	p. 33
Frequency Modulation	p. 36
Questions For Review	p. 37
Multiple Choice	p. 37
Matching Questions	p. 38
Short Essay Questions	p. 39
4 Signaling Formats, Multiplexing, and Digital Transmissions	p. 41
Digital Formats	p. 41
Multiplexing	p. 45
Frequency Division Multiplexing	p. 45
Time Division Multiplexing	p. 45
Digital Circuits	p. 46
Questions for Review	p. 46
Multiple Choice	p. 46
Matching Questions	p. 48
Short Essay Questions	p. 48
5 PSTN to CPE	p. 49
PSTN	p. 49
The Telephone	p. 50
Network Access	p. 52
Trunks and Lines	p. 55
Loop Start	p. 55
Ground Start	p. 55
Direct Inward Dial (DID) Trunks	p. 56
E&M Trunks	p. 56
Centrex	p. 56
Customer Premise Equipment (CPE)	p. 57
Private Automatic Branch Exchanges (PABX)	p. 57
Digital Key Systems and Hybrids	p. 60
Voice Processing	p. 61
Summary	p. 61
Questions for Review	p. 62
Multiple Choice	p. 62
Matching Questions	p. 63
Short Essay Questions	p. 64
6 Circuit Switching, ISDN, ATM, and SS7	p. 65
Circuit Switching	p. 65
System Signaling Seven (SS7)	p. 67
Integrated Services Digital Network (ISDN)	p. 69
ISDN Configurations	p. 70
ISDN Network Interface Configurations	p. 71
Asynchronous Transfer Mode (ATM)	p. 72
ATM Architecture	p. 72
ATM Cell Structure	p. 73
ATM Structure Defined	p. 73
Summary	p. 75
Questions For Review	p. 76
Multiple Choice	p. 76
Matching Questions	p. 79
Short Essay Questions	p. 79
7 Wireless Technologies: AMPS, GSM, TDMA, CDMA, Satellites, and Microwave Systems	p. 81
Advanced Mobile Phone Service (AMPS)	p. 81
Multiple Access Technologies	p. 82
Mobile Switching	p. 85
Antennas	p. 87
Smart Antennas	p. 89
Microwave Signals	p. 90
Engineering Issues for Microwave Signaling	p. 92
Summary	p. 95
Questions for Review	p. 96
Multiple Choice	p. 96
Matching Questions	p. 97
Short Essay Questions	p. 99
8 Packet Switching and Local Area Network Technology	p. 101
The Business and Human Factors	p. 102
The Costs of a LAN	p. 102
Initial Costs	p. 103
Ongoing Costs	p. 103
Personnel	p. 104
Equipment Maintenance, Upgrades, and Repairs	p. 104
Moves, Adds, and Changes (MACs)	p. 105
Outside Links	p. 105
Software Licensing	p. 105
The Technical Factors	p. 105
The Working Parts of a LAN	p. 105
End-User Devices	p. 106
Physical Media	p. 106
Networking Equipment	p. 107
Hubs	p. 108
Switches	p. 109
Routers	p. 109
Network Interface Cards (NICs)	p. 111
Network Operating Systems (NOSs)	p. 112
Common LAN Flavors	p. 112
Ethernet (802.3)	p. 112
Token Ring (802.5)	p. 114
AppleTalk	p. 115
The Regulatory and Legal Factors	p. 115
The Use and Function of Standards	p. 115
The Process of Standardization	p. 116
Standard-Making Bodies	p. 116
The Legal Aspects	p. 117
Summary	p. 117
Questions for Review	p. 118
True/False	p. 118
Multiple Choice	p. 119
Short Essay Questions	p. 120
9 The Language of the Internet: TCP/IP	p. 121
The Business and Human Factors	p. 121
The Technical Factors	p. 123
Message Casting	p. 123
Unicasting	p. 123
Multicasting	p. 123
Broadcasting	p. 124
Message Addressing	p. 125
Network Routing	p. 126
Centralized Routing	p. 126
Decentralized Routing	p. 128
The Language of the Network: Routed Protocols	p. 129
TCP/IP	p. 130
IPX/SPX	p. 131
SNA	p. 132
SNA Access Programs	p. 134
IPv6	p. 134
The Regulatory and Legal Factors	p. 135
Summary	p. 136
Questions for Review	p. 137
True/False	p. 137
Multiple Choice	p. 137
Short Essay Questions	p. 139
10 New and Emerging Technologies	p. 141
The Business and Human Factors	p. 141
The Technical Factors	p. 143
Wide Area Networks	p. 143
Virtual Private Networks	p. 144
Fast Ethernet, Giga Ethernet, and the Future of Speed	p. 146
VLANs	p. 147
Layer 1 Port-Based VLANs	p. 148
Layer 2 MAC-Based VLANs	p. 148
Layer 3 Protocol-Based VLANs	p. 149
Quality of Service (QoS)	p. 149
Network Security	p. 152
Authentication	p. 153
Encryption	p. 153
Accounting	p. 155
The Regulatory and Legal Factors	p. 155
Summary	p. 156
Questions for Review	p. 156
True/False	p. 156
Multiple Choice	p. 157
Short Essay Questions	p. 159
11 The Wonder World of Wireless	p. 161
The Business and Human Factors	p. 161
The Technical Factors	p. 162
The Basics of Radio Frequency	p. 162
What Is a Wireless LAN?	p. 163
Things to Consider	p. 165
Access Technology	p. 166
Frequency Range	p. 167
Antennas	p. 168
Range and Bandwidth	p. 171
Interference	p. 171
Security	p. 171
The Regulatory and Legal Factors	p. 172
Summary	p. 173
Questions for Review	p. 173
True/False	p. 173
Multiple Choice	p. 174
Short Essay Questions	p. 176
12 Video Basics Outline	p. 177
The Business and Human Factors	p. 177
High-Quality	p. 178
Medium-Quality	p. 179
Low-Quality	p. 180
The Technical Factors	p. 180
Image Scanning	p. 181
Color	p. 184
Transmission of Video	p. 184
High-Definition Television	p. 186
The Regulatory and Legal Factors	p. 187
Summary	p. 189
Questions for Review	p. 190
True/False	p. 190
Multiple Choice	p. 191
Short Essay Questions	p. 192
13 Network Convergence Objectives	p. 193
The Business and Human Factors	p. 194
Reduce Telephone Costs	p. 194
Enhance Telephone Services	p. 195
Increase Network Efficiency	p. 195
The Technical Factors	p. 196
The Basic Parts of VoIP	p. 196
Sampling	p. 197
Quantitizing	p. 198
Coding	p. 199
Putting It Back Together	p. 200
Packet Transmission	p. 200
Delays in Packetizing	p. 201
Jitter	p. 201
Traffic Capacity	p. 201
Transmitter	p. 202
Packet Size	p. 202
The Regulatory and Legal Factors	p. 202
LAN Telephony	p. 203
Benefits of LAN Telephony	p. 203
Ethernet Phone	p. 206
Analog Phone/Converter Gateway	p. 206
Gatekeeper	p. 206
Ethernet LAN	p. 207
PSTN Access Gateway	p. 207
IP Router	p. 207
Summary	p. 207
Questions for Review	p. 207
True/False	p. 207
Multiple Choice	p. 208
Short Essay Questions	p. 208
Appendix A Answer Key	p. 209
Chapter 1 p. 209
Multiple Choice	p. 209
Matching Questions	p. 209
Short Essay Questions	p. 210
Chapter 2 p. 211
Multiple Choice	p. 211
Matching Questions	p. 212
Short Essay Questions	p. 212
Chapter 3 p. 213
Multiple Choice	p. 213
Matching Questions	p. 213
Short Essay Questions	p. 213
Chapter 4 p. 214
Multiple Choice	p. 214
Matching Questions	p. 214
Short Essay Questions	p. 215
Chapter 5 p. 216
Multiple Choice	p. 216
Matching Questions	p. 216
Short Essay Questions	p. 216
Chapter 6 p. 218
Multiple Choice	p. 218
Matching Questions	p. 218
Short Essay Questions	p. 218
Chapter 7 p. 219
Multiple Choice	p. 219
Matching Questions	p. 220
Short Essay Questions	p. 220
Chapter 8 p. 221
True/False	p. 221
Multiple Choice	p. 222
Short Essay Questions	p. 222
Chapter 9 p. 223
True/False	p. 223
Multiple Choice	p. 223
Short Essay Questions	p. 224
Chapter 10 p. 224
True/False	p. 224
Multiple Choice	p. 224
Short Essay Questions	p. 225
Chapter 11 p. 225
True/False	p. 225
Multiple Choice	p. 226
Short Essay Questions	p. 226
Chapter 12 p. 227
True/False	p. 227
Multiple Choice	p. 227
Short Essay Questions	p. 227
Chapter 13 p. 229
True/False	p. 229
Multiple Choice	p. 229
Short Essay Questions	p. 229
Appendix B Glossary	p. 231
Index	p. 243

Available:*

On Order

Summary

Summary

Author Notes

Reviews 1

Choice Review

Table of Contents