Pengurusan kualiti menyeluruh (TQM) dan prestasi organisasi : kajian kes di Majlis Perbandaran Johor Bahru Tengah, Johor

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2011

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xvi, 100 : ill. ; 30 cm.

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Also available in CD-ROM :

Supervisor : En. Kamaruzzaman Abd Rahim

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Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2011

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