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Cover image for Global purchasing processes in the business sector automotive aftermarket : development of a reference model
Title:
Global purchasing processes in the business sector automotive aftermarket : development of a reference model
Personal Author:
Series:
BestMasters
Publication Information:
Wiesbaden : Springer Gabler, 2014
Physical Description:
xviii, 97 pages : illustrations ; 22 cm.
ISBN:
9783658046477

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Material Type
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35000000004410 HF5437 J34 2014 Open Access Book Book
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Summary

Summary

Due to the purchase of many companies in recent years and a still growing Automotive Aftermarket business sector, it was moreover indicated that a reorganization of the Process Map is unavoidable. Anna-Lena Jäger develops a reference model for all purchasing processes in the Automotive Aftermarket business sector. The analysis of the existing processes is carried out on the basis of manuals, central directives and other relevant process documents. By contrast, the new processes are compiled and developed with the support of process experts and affect employees using individual interviews and group discussions.


Author Notes

Anna-Lena Jäger wrote her master thesis under the supervision of Prof. Dr. Jürgen Gottschalck at the Department of Business Administration and Engineering at the University of Applied Science Pforzheim.


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