Customer perception on service quality provided by CIMB Bank UTM Branch : a study among lecturers at Faculty of Science, UTM Skudai, Johor

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1 computer disc (1 text files) : CD-ROM, PDF ; 12 cm in pocket enclosure (14 cm)

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Supervisor : Lokman Ali

Also available in printed version : HF5415.335 M845 2019 raf

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Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2019

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