Cover image for Service enterprise integration : an enterprise engineering perspective
Title:
Service enterprise integration : an enterprise engineering perspective
Series:
Integrated series in information systems ; 16
Publication Information:
New York, NY : Springer, 2007
Physical Description:
xiv, 246 p. : ill., digital ; 25 cm.
ISBN:
9780387463612

9780387463643
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Also available online version
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30000010139649 HD30.2 S47 2007 Open Access Book Book
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Summary

Summary

Service Enterprise Integration: An Enterprise Engineering Perspective will examine a range of topics on IT-based enterprise integration, using the service work done in manufacturing as a point of departure. It will investigate the proven concepts, models, methods, and techniques in manufacturing operations and examine all their aspects that are relevant to the problem of service productivity. The result will be a systematic examination of the developing business model, service enterprise integration.

The book will present a variety of on-going efforts to provide new results and solutions to the problem of service productivity. These presentations will be in the form of contributing chapters by leading researchers who will provide critical literature reviews, conceptual analysis, and solution-result-oriented applications on topics including ontology, reference models, ERP, supply chain integration, knowledge management, data security, and a variety of cases on particular applications.


Table of Contents

Ananth KrishnamurthyJames M. TienFrancois B. VernadatJian Chen and Nan ZhangJuong-Sik Lee and Boleslaw K. SzymanskiMark E. DauschMing-Chuan WuCheng Hsu
Dedicationp. v
Contributing Authorsp. ix
Prefacep. xi
Acknowledgmentsp. xv
From Just In Time Manufacturing to on-Demand Servicesp. 1
Services Innovation: Decision Attributes, Innovation Enablers, and Innovation Driversp. 39
Reengineering the Organization with a Service Orientationp. 77
Customer Incentives in Time-based Environmentp. 103
Auctions as a Dynamic Pricing Mechanism for E-Servicesp. 131
A Framework for Service Enterprise Integration: A Case Studyp. 157
Continuous Evaluation of Information System Developmentp. 179
Models of CyberInfrastructure-Based Enterprises and their Engineeringp. 209
Indexp. 245