Title:
Maximizing your ERP system : a practical guide for managers
Personal Author:
Publication Information:
New York : McGraw-Hill , 2003
ISBN:
9780071406116
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000005178599 | HD30.28 H354 2003 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Serves as a step-by-step guide for using an ERP system to run your manufacturing business. This book outlines an ERP systems approach that is flexible and designed to work in a variety of industries and environments. It addresses the several issues facing manufacturers and explores the different areas of ERP information and technical knowledge.
Author Notes
Scott Hamilton, Ph.D., has specialized in ERP systems for manufacturing for more than 30 years.
Table of Contents
| Preface | p. xi |
| Part 1 Introduction | p. 1 |
| Chapter 1 Overview | p. 3 |
| Variations in Manufacturing Environments Affecting ERP System Usage | p. 4 |
| Design Issues That Affect ERP System Usage | p. 10 |
| Focus on ERP Usage in Small Manufacturers | p. 12 |
| Overview of an ERP System | p. 12 |
| Organizing Focus of the Book | p. 18 |
| Chapter 2 Trends Affecting Manufacturers and ERP | p. 20 |
| Supply Chain Management | p. 20 |
| Customer-Oriented Strategies and CRM | p. 21 |
| JIT and Lean Manufacturing | p. 23 |
| ERP and Virtual Manufacturing | p. 25 |
| Demassified Multisite Operations | p. 25 |
| ERP and Computer Integrated Manufacturing | p. 29 |
| ERP and Advanced Planning and Scheduling | p. 30 |
| Evolution of ERP Software Packages | p. 34 |
| ERP and Generally Accepted Manufacturing Practices | p. 35 |
| Chapter 3 Justification of ERP Investments | p. 36 |
| Quantifiable Benefits from an ERP System | p. 36 |
| The Intangible Effects of ERP | p. 41 |
| Costs of Implementing an ERP System | p. 44 |
| Replacing or Reimplementing an ERP System | p. 47 |
| Part 2 Structuring the Manufacturing Database | p. 51 |
| Chapter 4 Items | p. 53 |
| Item Identification for Material Items | p. 53 |
| ERP Design Issues Related to Material Items | p. 60 |
| Other Types of Items | p. 65 |
| Family Items | p. 68 |
| Common Problems Related to Material Items | p. 70 |
| Chapter 5 Bills of Material | p. 74 |
| Critical Information in a Bill of Material | p. 76 |
| Managing Changes to a Bill of Material | p. 80 |
| Other Considerations in the Bill of Material | p. 84 |
| Planning Bills and Standard Products | p. 88 |
| Chapter 6 Resources and Routings | p. 90 |
| Resource Master: Internal Resources | p. 92 |
| Routing Operations: Internal | p. 99 |
| External Resources and Outside Operations | p. 102 |
| Managing Changes to a Routing | p. 104 |
| Other Considerations in the Routing | p. 106 |
| Common Problems Related to Routings | p. 108 |
| Chapter 7 Item Supply and Planning Data | p. 109 |
| ERP Design Issues Related to Item Supplies | p. 109 |
| Supply Orders | p. 112 |
| Supply Orders with Direct Linkage to Sales Orders | p. 115 |
| Responsibility for Coordinating Supply Chain Activities | p. 116 |
| Replenishment Methods | p. 117 |
| Planning Policies and Their Impact on Replenishment | p. 121 |
| Other Policies Impacting Replenishment Based on MRP Logic | p. 123 |
| Chapter 8 Product Costing | p. 125 |
| Overview of Product Costing | p. 125 |
| Building on the Common Manufacturing Database | p. 130 |
| Suggestions for Maintaining Standard Costs | p. 132 |
| Common Problems Related to Product Costing | p. 134 |
| Chapter 9 Custom Products | p. 137 |
| Defining a Custom Product Configuration | p. 138 |
| Estimated Cost for a Configuration | p. 144 |
| Estimated Price for a Configuration | p. 146 |
| Supply Orders and a Configuration | p. 147 |
| Differences between a Configuration and Standard Product Item | p. 150 |
| Defining a Custom Product Planning Bill | p. 151 |
| Supply Orders and the Production Plan | p. 156 |
| Common Problems Related to Custom Products | p. 156 |
| Part 3 Sales and Operation Planning | p. 159 |
| Chapter 10 Demand Management | p. 161 |
| Identifying the Sources of Independent Demands | p. 161 |
| Anticipating Actual Demands with Forecasts | p. 163 |
| Anticipating Variability in Actual Demands via Inventory Plans | p. 167 |
| Interaction between Actual and Forecasted Demands | p. 168 |
| Chapter 11 Sales and Operations Planning | p. 175 |
| Some Basic S&OP Principles | p. 175 |
| An Overall S&OP Framework: Basic Elements | p. 176 |
| S&OP Case Study: A Single Make-to-Stock Standard Product | p. 181 |
| S&OP Case Study: An Assemble-to-Order Custom Product | p. 183 |
| Making the S&OP Game Plan Realistic | p. 187 |
| Significance of an Agreed-Upon S&OP Game Plan | p. 190 |
| Making Delivery Promises Using Available-to-Promise Logic | p. 195 |
| Making Delivery Promises Based on Capable-to-Promise Logic | p. 196 |
| Other Common Problems Related to Sales and Operations Planning | p. 198 |
| Chapter 12 Sales and Operations Planning Case Studies | p. 200 |
| Make-to-Stock Standard Products | p. 202 |
| Make-to-Order Standard Products (with Indirect Linkage) | p. 204 |
| Make-to-Order Standard Products (with Direct Linkage) | p. 209 |
| Custom Products | p. 210 |
| Special Case: Common Material Used to Produce Many MTO Items | p. 211 |
| Special Case: Aggregate ATP | p. 212 |
| Part 4 Sales Management | p. 215 |
| Chapter 13 Sales Order Processing | p. 217 |
| Sources of Demand | p. 218 |
| Life Cycle of a Sales Order | p. 220 |
| Accept Sales Order | p. 224 |
| Other Steps in Sales Order Processing | p. 227 |
| Sales Order Considerations That Impact Demands | p. 229 |
| Sales Order Considerations That Impact Coordination of Supply Chain Activities | p. 231 |
| Sales History and Sales Analysis | p. 233 |
| Sales Order Considerations with Multiple Sales Channels | p. 233 |
| Other Common Problems Related to Sales Order Processing | p. 235 |
| Chapter 14 Customer Service | p. 237 |
| Scope of Customer Service | p. 237 |
| Customer Relationship Management (CRM) and ERP | p. 238 |
| Returned Material and Returned Material Authorizations | p. 243 |
| Common Problems Related to Customer Service | p. 245 |
| Part 5 Executing Supply Chain Activities | p. 247 |
| Chapter 15 Procurement and Receiving | p. 249 |
| A Contingency Approach to Procurement Activity | p. 249 |
| A Framework for Procurement Activities | p. 253 |
| Review of Manufacturing Database Information Relevant to Procurement | p. 254 |
| Sourcing and Agreement Information | p. 257 |
| Coordinating and Executing Procurement Activities | p. 259 |
| Receiving Activities | p. 262 |
| Analysis Tools for Procurement | p. 265 |
| Symmetry between Procurement and Sales | p. 266 |
| Common Problems Related to Procurement | p. 267 |
| Chapter 16 Inventory Management | p. 270 |
| Inventory Locations | p. 270 |
| Inventory Status and Ownership | p. 271 |
| Basics of Stockroom Inventory Management | p. 273 |
| Common Problems Related to Inventory Management | p. 278 |
| Chapter 17 Production and Production Activity Control | p. 279 |
| A Contingency Approach to Modeling Production Activities | p. 279 |
| A Framework for Production Activities | p. 282 |
| Review of Manufacturing Database Information Relevant to Production | p. 285 |
| Coordinating and Executing Production Activities | p. 287 |
| Tracking Production Status | p. 294 |
| Receiving Activities Related to Production | p. 296 |
| Common Problems Related to Production Activity Control | p. 297 |
| Chapter 18 Distribution Management | p. 301 |
| A Contingency Approach to Shipping Activities | p. 301 |
| A Framework for Shipping Activities | p. 304 |
| Manufacturing Database Information Relevant to Shipping | p. 305 |
| Coordinate and Execute Shipping Activities | p. 307 |
| Tracking Shipments | p. 310 |
| Variations in Shipping Environments | p. 310 |
| Chapter 19 Field Services | p. 313 |
| Differences between Field Service and Production Activity Control | p. 314 |
| Variations in Field Service Environments | p. 315 |
| Chapter 20 Quality Management | p. 317 |
| Macrolevel Quality Metrics and an Effective ERP System | p. 318 |
| Quality Implications for an ERP System | p. 318 |
| Case Study: Impact of Quality Concerns on ERP in a Regulated Environment | p. 323 |
| Coordination Tools in an ERP System for Quality Management Personnel | p. 324 |
| Work-Flow Processes and an ERP System | p. 325 |
| Impact of ISO 9000 and Other Certification Programs on an ERP System | p. 326 |
| Integration of Specialized Quality Management Applications | p. 326 |
| Part 6 Accounting and Reporting | p. 329 |
| Chapter 21 Cost Accounting | p. 331 |
| Standard Costs and Variances | p. 331 |
| Actual Costing for Standard Products | p. 336 |
| Actual Costs for a Custom Product Configuration | p. 338 |
| ERP and General Accounting Applications | p. 340 |
| Chapter 22 Management Reporting | p. 342 |
| Basic Reports and Screens in an ERP System | p. 342 |
| Executive Information Systems | p. 349 |
| Data Warehouse and Data Marts | p. 350 |
| Decision Support Systems and User Access to Data | p. 351 |
| Part 7 Variations in Manufacturing Environments | p. 353 |
| Chapter 23 Multisite Operations | p. 355 |
| Physical Sites in a Multisite Operation | p. 355 |
| Selective Coordination of a Multisite Operation | p. 357 |
| Multisite Operations and Distribution Requirements Planning | p. 360 |
| Chapter 24 Project Manufacturing Operations | p. 366 |
| Project Master | p. 366 |
| Project MRP and an S&OP Case Study | p. 367 |
| Project Costing | p. 368 |
| Part 8 Summary | p. 373 |
| Chapter 25 Summary | p. 375 |
| Significance for the Project Implementation Team in Smaller Manufacturers | p. 376 |
| Significance for Executives of Smaller Manufacturers | p. 376 |
| Significance for Larger Manufacturers | p. 376 |
| Significance for Production and Procurement Managers in Coordinating Supply Chain Activities | p. 377 |
| Significance for Engineering Managers | p. 377 |
| Significance for Quality Managers | p. 378 |
| Significance for ERP Software Vendors | p. 378 |
| Significance for Business School Curricula | p. 378 |
| Final Note | p. 379 |
| Bibliography | p. 380 |
| Index | p. 382 |
