Cover image for Designing the customer-centric organization : a guide to strategy, structure, and process
Title:
Designing the customer-centric organization : a guide to strategy, structure, and process
Personal Author:
Series Title:
The Jossey-Bass business & management series
Series:
The Jossey-Bass business & management series
Edition:
1st ed.
Publication Information:
San Francisco : Jossey-Bass A Wiley Imprint, c2005
Physical Description:
xvi, 184 p. : ill. ; 24 cm.
ISBN:
9780787979195

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30000010236874 HF5415.5 G345 2005 Open Access Book Book
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