BUSINESS PROCESS REENGINEERING : An ICT Approach

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Title:

Physical Description:

x, 236 pages : illustrations ; 25 cm.

ISBN:

9781771887113

Abstract:

"This volume, Business Process Reengineering: An ICT Approach, shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to can help to improve main business processes in terms of communication, inventory management, data management, management information systems, customer relationship management (CRM), computer-aided design (CAD), computer-aided manufacturing (CAM), and computer-aided engineering (CAE). This volume explores these issues in depth. BPR is perhaps best described as the restructuring of an organization or enterprise to change the way of business process designs and to implement new workflows and day-to-day processes. Business process reengineering, at times, is often perceived as similar to business process redesign. In fact, these two differ in the sense that business process reengineering involves taking down the whole structure of the workflow process and starting over from scratch; on the other hand, business process redesign takes a more conservative approach that may leave some of the present structure and may merely tweak certain processes in isolation"

Subject Term:

Reengineering (Management)

Information technology -- Management

Telecommunication -- Management

Added Author:

Susanto, Heru, 1977-,

Leu, Fang-Yie,

Chen, Chin Kang,

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010369734	HD58.87 B874 2019	Open Access Book	Book	Searching... Unknown

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Summary

This volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to improve business processes in terms of communication, inventory management, data management, management information systems, customer relationship management, computer-aided design, computer-aided manufacturing (CAM), and computer-aided engineering. This volume explores these issues in depth.

Author Notes

Heru Susanto, PhD, is currently the head and a researcher of the Computational Science & IT Governance Research Group at the Indonesian Institute of Sciences. He is also an Honorary Professor and Visiting Scholar at the Department of Information Management, College of Management and Hospitality, Tunghai University, Taichung, Taiwan. Dr. Heru has experience as an IT professional and as web division head at IT Strategic Management at Indomobil Group Corporation. He has worked as the Prince Muqrin Chair for Information Security Technologies at King Saud University in Riyadh, Saudi Arabia.

Fang-Yie Leu, PhD, is currently a Professor in the Computer Science Department at Tunghai University, Taiwan. He is on the editorial boards of several journals. Professor Leu organizes international workshops on mobile commerce, cloud computing, network and communication security (MCNCS) and compact wireless EVA communications system (CWECS). He is an IEEE member and now serves as a technical program committee (TPC) member of many international conferences. He was also a visiting scholar at the University of Pittsburgh, Pennsylvania.

Chin Kang Chen, PhD, is a Lecturer at the Universiti Brunei Darussalam, Begawan, Brunei. He also has industry experience from working on projects with local telecommunications companies and government ministries and agencies. His research interests include information security management system, IT governance, mobile devices, cloud computing, and e-government.