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Cover image for Managing interactively : executing business strategy, improving communication and creating a knowledge-sharing culture
Title:
Managing interactively : executing business strategy, improving communication and creating a knowledge-sharing culture
Personal Author:
Publication Information:
New York : McGraw-Hill, 2001
ISBN:
9780071358668

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30000004454090 HD30.3 B65 2001 Open Access Book Book
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30000004454066 HD30.3 B65 2001 Open Access Book Book
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Summary

Summary

Gives you advice about how to improve your collaboration quotient and use various communication methods and technologies with business partners. This book explains how to: develop the ten key competencies necessary for interactive management; leverage intellectual capital; and unleash creativity and innovation through high-powered collaboration.


Table of Contents

Part 1 Connect: Methods and Technologies for Breaking Down the Barriers Between People in Organizations
Chapter 1 Interactive Management: Why We Need to Connect, Inform, and Engage People
Chapter 2 Make People (and Their Knowledge) Accessible
Chapter 3 Share Power
Chapter 4 Design Physical and On-Line Working Environments to Encourage Collaboration
Chapter 5 Create Rituals and Shared Experiences
Chapter 6 Get Over Yourself
Part 2 Inform: Methods and Technologies to Enhance Knowledge Sharing
Chapter 7 Make Information Available, Useful, and Enticing
Chapter 8 Use Stories to Capture and Share Knowledge
Chapter 9 Resolve Hidden Conflicts Between Your Actions and Words
Part 3 Engage: Methods and Technologies to Inspire People to Create, Own, and Act on Ideas
Chapter 10 Listen to Your Whole Organization--Using Mega-Conversations, Workouts, and Other Creative Techniques
Chapter 11 Engage People Who Don't Report to You--Crossing Organizational Boundaries in Strategic Partnerships, B-Webs, and Alliances
Part 4 Practical Strategies for Smart Communication
Chapter 12 Interactive Leadership: Insights from Four Top Executives
Chapter 13 What Should You Do Tomorrow?
Appendix 1 Additional Large Group Approaches
Appendix 2 Interactive Technologies: Available Tools and How to Use Them Wisely
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