Human sigma : managing the employee-customer encounter

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New York, NY : Gallup Press, 2007

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9781595620163

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Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010156470	HF5415.5 F53 2007	Open Access Book	Book	Searching... Unknown
Searching... PSZ KL	30000010156469	HF5415.5 F53 2007	Open Access Book	Book	Searching... Unknown