Title:
Linking customer and employee satisfaction to the bottom line : a comprehensive guide to establishing the impact of customer and employee satisfaction on critical business outcomes
Personal Author:
Publication Information:
Milwaukee, WI : ASQ Quality Press, 2002
ISBN:
9780873895019
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010124116 | HF5415.335 A444 2002 | Open Access Book | Book | Searching... |
Searching... | 30000010129144 | HF5415.335 A444 2002 | Open Access Book | Book | Searching... |
