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Tahap kepuasan pengguna terhadap pembelian produk jualan langsung kajian ke atas pengguna Avon

Suzana Abdul Kadir

Author

Suzana Abdul Kadir

Format:

Call Number

HF5415.335 S99 2007

Publisher

Universiti Teknologi Malaysia,

Publication Date

2007

Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2007

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Customer behavior : a managerial perspective

Sheth, Jagdish N.

Author

Sheth, Jagdish N., Mittal, Banwari

Format:

Call Number

HF5415.32 S54 2004

Edition

2nd ed.

Publisher

Thomson/South-Western,

Publication Date

2004

ISBN

9780030343360

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101 ways to boost customer satisfaction

Foster, Timothy R. V.

Author

Foster, Timothy R. V.

Format:

Call Number

HF5415.32 F67 1997

Publisher

Kogan Page,

Publication Date

1997

ISBN

9780749423018

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Know your customer : new approaches to customer value and satisfaction

Woodruff, Robert B.

Author

Woodruff, Robert B., Gardial, Sarah F.

Format:

Call Number

HF5415.32 W66 1996

Publisher

Blackwell,

Publication Date

1996

ISBN

9781557865533

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