Intercultural business communication

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010135665	HF5389 C42 2007	Open Access Book	Book	Searching... Unknown
Searching... PSZ KL	30000010145979	HF5389 C42 2007	Open Access Book	Book	Searching... Unknown

For international or intercultural business communication courses. Chaney/Martin is the only intercultural communication book to use research based on experts' perceptions to determine which topics to cover.

Foreword	p. ix
Preface	p. xi
About the Authors	p. xiii
Chapter 1 The Nature of Intercultural Communication	p. 1
Globalization	p. 4
Culture	p. 5
Enculturation	p. 7
Acculturation	p. 8
Ethnocentrism	p. 9
Norms, Rules, Roles, and Networks	p. 10
Subcultures and Subgroups	p. 10
Cultural Intelligence	p. 11
Communication Barriers	p. 12
Intercultural Constructs	p. 13
Multinational Management Orientations	p. 14
Chapter 2 Universal Systems	p. 21
Economic Systems	p. 21
Political Systems	p. 27
World Economics	p. 30
Educational Systems	p. 31
Marriage and Family Systems	p. 36
Social Hierarchies and Interaction	p. 42
Chapter 3 Contrasting Cultural Values	p. 51
Values	p. 51
Semantic Differences	p. 53
Attribution and Perception	p. 54
Attitudes Toward Women	p. 55
Work Attitudes	p. 58
Attitudes Toward Ethics	p. 60
Religious Influences	p. 61
Individualism and Collectivism	p. 63
Chapter 4 Cultural Shock	p. 73
Stages of Cultural Shock	p. 76
Alleviating Cultural Shock	p. 78
Aspects of Cultural Shock	p. 83
Relationships and Family Considerations	p. 86
Public and Private Self	p. 86
Chapter 5 Language	p. 93
High- and Low-Context Language	p. 95
Language Diversity	p. 95
The Language of Numbers	p. 96
Informal and Alternative Languages	p. 96
Forms of Verbal Interaction	p. 98
Linear and Nonlinear Language	p. 99
Vocabulary Equivalence	p. 99
Parables and Proverbs	p. 101
Conversation Taboos	p. 102
Nature of Language	p. 104
Translation Problems	p. 104
Interpreter Use	p. 106
Host Language	p. 108
Thought	p. 109
Language and Culture Interaction	p. 111
Chapter 6 Oral and Nonverbal Communication
Patterns	p. 117
Thought Patterns	p. 117
Paralanguage	p. 118
Chronemics	p. 119
Proxemics	p. 121
Oculesics	p. 122
Olfactics	p. 123
Haptics	p. 124
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Table of Contents