Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores

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Title:

Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores

Personal Author:

Raha Khalafinezhad

Publication Information:

2013

Physical Description:

xiii, 108 p. : ill. ; 30 cm.

General Note:

Supervisor : Dr. Choi Sang Long

Subject Term:

Customer relations -- Management

Customer services -- Management

Added Author:

Choi, Sang Long, supervisor

Added Corporate Author:

Fakulti Pengurusan

DSP_DISSERTATION:

Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2013

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... 1:AHIBS_L	FPP30000002541	HF5415.5 R343 2013 raf	Closed Access Thesis	UTM Master Thesis (Closed Access)	Searching... Unknown
Searching... Perpustakaan Raja Zarith Sofiah	30000010297002	HF5415.5 R343 2013 raf	Closed Access Thesis	UTM Master Thesis (Closed Access)	Searching... Unknown

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