The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers

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Title:

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Edition:

1st ed.

Publication Information:

New York : McGraw-Hill, c2012

Physical Description:

xxvi, 292 p ; 24 cm.

ISBN:

9780071786973

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Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010279143	HF5415.335 S684 2012	Open Access Book	Book	Searching... Unknown