Customer knowledge management : improving customer relationship through knowledge application

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Publication Information:

Heidelberg ; New York : Springer, c2011

Physical Description:

xvi, 143 pages : illustrations ; 24 cm.

ISBN:

9783642164743

Subject Term:

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010343202	HF5415.5 W55 2011	Open Access Book	Book	Searching... Unknown