Customer satisfaction level of service quality of counter service at Tenaga Nasional Berhad (TNB) Jitra, Kedah

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2010

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xvii, 90 p. : ill. ; 30 cm.

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Supervisor : Assoc. Prof. Dr Amran Md Rasli

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Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2010

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