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1. 
Cover image for Customer relationship management for University housing services a case study of UTM hostels in Skudai Campus
2. 
Cover image for Customer relationship management for University housing services a case study of UTM hostels in Skudai Campus
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Cover image for Implementing customer relationship management and service quality supporting ICT services for CICT, UTM
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Cover image for Implementing customer relationship management and service quality supporting ICT services for CICT, UTM
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Cover image for Augmented Customer Strategy : CRM in the Digital Age
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Cover image for Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores
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Cover image for Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
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Cover image for Effectiveness of CRM system for customer service representatives (CSR) training at Telekom Malaysia
9. 
Cover image for Effectiveness of CRM system for customer service representatives (CSR) training at Telekom Malaysia
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Cover image for The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
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Cover image for It's the customer, stupid! : 47 wake-up calls to help you stay client-focused
12. 
Cover image for Customer relationship management implementation in Iran automobile industry