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Cover image for The analysis of perceived service quality and antecedents of customer loyalty of Keretapi Tanah Melayu (KTM) intercity services
Title:
The analysis of perceived service quality and antecedents of customer loyalty of Keretapi Tanah Melayu (KTM) intercity services
Personal Author:
Publication Information:
2009
Physical Description:
xiv, 77p. : ill. ; 30cm.
General Note:
Supervisor : Assoc. Prof. Mohd. Shoki Md. Ariff
DSP_DISSERTATION:
Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2009

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FPP30000001684 HF5415.5 M64 2009 raf Closed Access Thesis UTM Project Paper (Closed Access)
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30000010212596 HF5415.5 M64 2009 raf Closed Access Thesis UTM Project Paper (Closed Access)
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