Title:
Design and management of service processes : keeping customers for life
Personal Author:
Publication Information:
Canada : Addison-Wesley, 1996
ISBN:
9780201633832
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000005019470 | HF5415.5 R35 1996 | Open Access Book | Advance Management | Searching... |
