Search Results for Customer services -- Quality control

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'SERVQUAL' dalam penilaian kualiti perkhidmatan di hospital

Effaziela Mohamad Tahar, 1984-

Author

Effaziela Mohamad Tahar, 1984-

Format:

Call Number

RA971 E34 2007

Publisher

Universiti Teknologi Malaysia,

Publication Date

2007

Project Paper (Sarjana Muda Sains (Pengurusan Harta Tanah) - Universiti Teknologi Malaysia, 2007

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Customer centered Six Sigma : linking customers, process improvement, and financial results

Naumann, Earl, 1946-

Author

Naumann, Earl, 1946-, Hoisington, Steven H., 1953-

Format:

Call Number

HF5415.5 N37 2001

Publisher

ASQ Quality Press,

Publication Date

2001

ISBN

9780873894906

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Processing, microstructure and mechanical properties of cast aluminium-based metal matrix composites

Chew, Kok Cheong

Author

Chew, Kok Cheong

Format:

Call Number

MFL 12150

Publisher

Universiti Teknologi Malaysia,

Publication Date

2000

Thesis (Master in Engineering (Mechanical)) - Universiti Teknologi Malaysia, 2000

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At the service quality frontier : a handbook for managers, consultants, and other pioneers

LoSardo, Mary M.

Author

LoSardo, Mary M., Rossi, Norma M.

Format:

Call Number

HD9980.5 L67 1993

Publisher

ASQC Quality Press,

Publication Date

1993

ISBN

9780873892094

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Sourcing the facilities services

Alexander, Keith, 1949-

Author

Alexander, Keith, 1949-, University of Strathclyde. Centre for Facilities Management

Format:

Call Number

HF5415.5.A44 1993 f

Publisher

University of Strathcylde,

Publication Date

1993

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