The quality library : a guide to staff-driven improvement, better efficiency, and happier customers

Select an Action

Title:

Personal Author:

Publication Information:

Chicago : American Library Association, 2008

Physical Description:

xiv, 144 p. : ill. ; 28 cm.

ISBN:

9780838909522

General Note:

Accompanies text entitled : Delivering satisfaction and service quality (Z711 H47 2001 f)

Subject Term:

Added Author:

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010325138	Z678 L38 2008 f	Open Access Book	Book	Searching... Unknown