Title:
A framework of complaints and suggestion management system (CSMS) and e-CSMS
Personal Author:
Publication Information:
Skudai : Universiti Teknologi Malaysia, 2007
Physical Description:
1 CD-ROM ; 12 cm.
General Note:
Also available in printed version : QA76.9.D3 S346 2007 raf
DSP_DISSERTATION:
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010131366 | CP 013534 | UTM Special Collection - Computer File | Compact Disc Accompanies UTM Thesis/Project Paper | Searching... |
