Cover image for The artificial intelligence handbook : business applications
Title:
The artificial intelligence handbook : business applications
Publication Information:
Mason, Ohio : Thomson/South Western, 2003
ISBN:
9780538726979
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30000010058264 HG4012.5 A77 2003 Open Access Book Book
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Summary

Summary

The purpose of this book is to help business professionals understand artificial intelligence software and how to make practical use of it. The authors provide a complete overview of expert systems and neural networks. Applications in a variety of discipline are included such as: banking, insurance, investments, accounting, law, marketing, and manufacturing.


Table of Contents

About the Authorsp. xi
What This Book Will Do For Youp. xv
Chapter 1 Introductionp. 1
Conventional versus Artificial Intelligence Applicationsp. 2
Expert System Shells and Productsp. 2
Business Applications of Artificial Intelligencep. 3
What is a Machinep. 6
Genetic Algorithmsp. 9
Turing's Testp. 10
Elizap. 12
Processingp. 13
Branches of AIp. 14
Programming for AIp. 14
Backward Chainingp. 15
Bots and Agentsp. 15
Fuzzy Logicp. 16
The Java Expert System Shellp. 17
Instant Teap. 17
Appendix 1-A Can Computers Think?p. 20
Appendix 1-B Questions for Turing Testp. 22
Chapter 2 Artificial Intelligence and Expert Systemsp. 23
Expert Systems in Detailp. 24
How Expert Systems Workp. 25
ES Toolsp. 26
Applications of Expert Systemsp. 28
Benefits and Disadvantages of Expert Systemsp. 36
Other Applicationsp. 37
Intelligent Computer-Aided Instruction (ICAI)p. 40
Chapter 3 Neural Networksp. 41
Business Neural Network Applicationsp. 42
Insolvency Predictionp. 43
Referencesp. 47
Chapter 4 Artificial Intelligence in Business Financep. 49
Banking: Granting and Monitoring Creditp. 50
Insurance: Underwriting, Claims Processing, and Reservingp. 51
Portfolio Managementp. 53
Advice on Tradingp. 56
Global Financial Marketsp. 57
Neural Networks in Business Financep. 60
Chapter 5 Artificial Intelligence in Accountingp. 93
Expert System Applicationsp. 93
Neural Networks in Accountingp. 107
Chapter 6 Legal Applicationsp. 135
Finderp. 136
Shysterp. 137
Applied Sentencing Systemp. 138
Legal Information Retrieval Systemp. 139
The Nervous Shock Advisorp. 139
Negligencep. 140
Domestic Violencep. 140
The Inheritance Advisorp. 140
Appendix 6-A Sample Consultation Hypothetical for NSAp. 142
Chapter 7 Artificial Intelligence in Marketingp. 149
Using AI at the Design Stagep. 151
Sellingp. 153
Marketing Servicesp. 159
Forecastingp. 160
Inventory Managementp. 164
Trend Analysisp. 165
Communicationp. 165
Making Decisions in Uncertaintyp. 166
What's Next?p. 167
Referencesp. 168
Chapter 8 Expert Systems and Neural Networks in Manufacturingp. 171
Example 1 Expert Systems Integration Drives Van Conversionsp. 172
Example 2 General Electric's Expert System Mimics Human Repair Expertsp. 173
Production and Operationsp. 174
Business Process Reengineeringp. 176
Roboticsp. 177
Neural Networks in Manufacturingp. 177
Appendix I Artificial Intelligence Softwarep. 181
Glossaryp. 189
Indexp. 223