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Cover image for Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline
Title:
Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline
Personal Author:
Publication Information:
2011
Physical Description:
xiv, 99 p. : ill. ; 30 cm.
General Note:
Supervisor : En. Ahamad Zaidi Bahari
Subject Term:
Added Author:
DSP_DISSERTATION:
Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011

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FPP30000002108 XX(769402.4) Closed Access Thesis UTM Project Paper (Closed Access)
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30000010272338 HE9780 K84 2011 raf Closed Access Thesis UTM Project Paper (Closed Access)
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