Title:
Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline
Personal Author:
Publication Information:
2011
Physical Description:
xiv, 99 p. : ill. ; 30 cm.
General Note:
Supervisor : En. Ahamad Zaidi Bahari
Subject Term:
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | FPP30000002108 | XX(769402.4) | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |
Searching... | 30000010272338 | HE9780 K84 2011 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |