Networked communities : strategies for digital collaboration

Today, information communication technologies, such as the Internet and World Wide Web, are inextricably woven into the fabric of numerous facets of social and economic development. ""Networked Communities: Strategies for Digital Collaboration"" provides an understanding of best practices in building sustainable collaboration in intelligent community development. This unique collection contains extensive referencing and sophistication in the nature of dealing with communities using information communication technologies - a significant contribution to the field of digital collaboration.

Preface	p. vii
Chapter I The Network Society	p. 1
The Network Society and the Human Condition	p. 2
Living in the Network Society	p. 4
Community Wisdom	p. 6
Defining Networked Communities	p. 8
Technology and the Human Condition	p. 11
Development of Networked Communities	p. 15
Development Phases	p. 17
Development Challenges	p. 18
Intelligent Community Forum	p. 20
Evaluation Imperative	p. 22
Measurement Systems	p. 25
Conclusion	p. 27
References	p. 29
Chapter II The Technological Basis of Networking	p. 35
Community Technologies	p. 36
Technological Choices	p. 45
Community Networking	p. 58
Conclusion	p. 64
References	p. 65
Chapter III Regulation and Policy Reforms	p. 68
The Free Flow of Knowledge	p. 69
Public and Private Cooperation	p. 76
Supportive Policies and Regulations	p. 78
Setting Standards	p. 87
Avoiding Proprietary Technologies and Software	p. 90
Net Neutrality	p. 94
Measuring Changes in Public Policy	p. 97
Conclusion	p. 99
References	p. 100
Chapter IV Knowledge Workforce	p. 104
Knowledge Economy and Its Workers	p. 105
Diversity of Networked Communities	p. 108
Clusters of Knowledge Workers	p. 111
Supply of Knowledge Workers	p. 118
Knowledge Workers and Community Participation	p. 123
Measurement and Evaluation of Knowledge Workers	p. 123
Conclusion	p. 125
References	p. 126
Chapter V Creating Applications and a Culture of Using	p. 129
Applications in the Networked Community	p. 130
Sector-Specific Applications	p. 134
Developing a Culture of Use	p. 158
Evaluation of Applications and Culture of Use	p. 163
Conclusion	p. 164
References	p. 165
Chapter VI Innovation: Creating Ideas	p. 170
The Importance of Innovation in the ICT World	p. 171
Change and Innovation	p. 174
The Nature of Innovation	p. 178
Managing Innovation	p. 189
Evaluation of Innovation	p. 191
Conclusion	p. 192
References	p. 193
Chapter VII Strategies for Community Development	p. 197
Defining Community Development	p. 198
Development Strategies and Theories	p. 201
ICT and Economic Development	p. 202
ICT Development Opportunities	p. 204
Strategic Planning	p. 207
Taking Adantage of Private and Public Sector Opportunities	p. 213
Implementation of the Strategic Plan	p. 216
Evaluation and Measurement	p. 222
Conclusion	p. 222
References	p. 223
Appendix	p. 227
Chapter VIII Citizen Empowerment and Participation	p. 228
A New Global Order	p. 229
Last and First Mile	p. 233
Local and Global Media	p. 234
Broadband Empowerment	p. 235
Community Empowerment	p. 238
Networking Across Communities	p. 241
Collaboration Networks	p. 243
Making Money Virtually	p. 246
Leveraging Digital Networks	p. 247
The Digital Access Gap	p. 250
Measurement and Evaluation of Citizen Empowerment	p. 252
Conclusion	p. 254
References	p. 254
Chapter IX Leadership and Collaboration	p. 258
Economic Imperative for Collaborative Leadership	p. 259
Transforming the Community	p. 261
Community Goals and Collaboration	p. 262
Leadership and Governance Structures	p. 266
Leadership Through the Various Network Phases	p. 271
Finding Leaders	p. 274
Measurement and Evaluation	p. 277
Conclusion	p. 279
References	p. 280
Chapter X Promotion and Relationship Marketing	p. 284
Relationship Marketing	p. 285
Transactional Marketing	p. 287
From Transactional Marketing to Relationship Marketing	p. 289
Commercial Relationships	p. 292
Non-Commercial Relationships	p. 293
Mega Relationships	p. 295
Measurement and Evaluation of Marketing	p. 299
Conclusion	p. 300
References	p. 301
Chapter XI Conclusion	p. 303
Communities of the New World Order	p. 303
The Network Society	p. 305
Technology, Collaboration and Regulation	p. 305
Knowledge Workforce	p. 306
Creating Applications and a Culture of Use	p. 307
Innovation: Creating Ideas	p. 307
Strategies for Community Development	p. 308
Citizen Empowerment and Participation	p. 309
Leadership and Relationship Marketing	p. 309
Measurement and Evaluation	p. 310
Glossary	p. 312
About the Authors	p. 322
Index	p. 324

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